Bancassurance Operation Supervisor
متلايف
Total des années d'expérience :15 years, 9 Mois
إدارة فريق العمليات والعمل على تحسين الأداء من وقت وجودة والعمل على إمكانيات الفريق كإستخدام وتطوير مهارات، عقد اتفاقيات مع فريق المبيعات والبنوك المتعاقد معها، وعقد ندوات تطويرية مع فريق العمليات
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operation tasks
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members’ feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Encourage creativity and risk-taking
Suggest and organize team building activities
Review user guide and process note on monthly basis
Review the performance of the team through daily planner and MSA report
Make a relationship with business team and external partners
Lean the process and remove non value process