Muhammad Imran, IT Support Engineer

Muhammad Imran

IT Support Engineer

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree, Computer Science
Experience
7 years, 5 Months

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Work Experience

Total years of experience :7 years, 5 Months

IT Support Engineer
  • June 2018 to October 2021

Indus Hospital and Health Network
Rahim Yar Khan Pakistan

IT Manager and CCTV Supervisor at Al Hashmi Electronics Co LLC
  • United Arab Emirates
  • July 2017 to August 2018

Look after all technical issues of network operation and maintain the data of emergency calls in servers.
* Install configure and troubleshoot Windows Server 2012, DC, ADC, RODC, GPO, DHCP, DNS, RDS.
* Manage all Network Devices, Software applications, Network Printer, and scanners.
* Wireless Access Point organization and Printers, VoIP, VPN, CCTV Security System, Attendance Machine, offering Remote
support.
IT Support Admin

Distributor at Muller & Phipps Pakistan (Pvt) Ltd
  • Pakistan
  • March 2012 to March 2015

Responsible for all queries of the end-user tickets regarding hardware, software, and networking
* Installing New Hardware, Software applications, Network Printers, scanners, and Cameras.
* Overseeing security of all systems, especially the internet, and installing antivirus protection
* Setting up user accounts, permissions, and passwords.
* Providing computer training to the faculty staff.

Education

Master's degree, Computer Science
  • at University Of South Asia
  • July 2014

Specialties & Skills

Exchange Server
Windows Server
Windows
MS Office
NETWORKING
ANTI VIRUS
COMPUTER HARDWARE
COMPUTER TRAINING
DOCUMENTATION
Microsoft Office 365
Wireless Access Point
Windows Server 2016
Sharp Printers
Active Directory
system administration
pc networking
windows 7
operating systems
computer hardware troubleshooting
outlook
manual testing
hardware

Languages

Arabic
Beginner
English
Intermediate
Hindi
Expert
Urdu
Native Speaker

Training and Certifications

Microsoft Office 365 MS100 (Certificate)
Date Attended:
July 2021
Valid Until:
July 2023
Microsoft Azure AZ 104 (Certificate)
Date Attended:
May 2021
Valid Until:
May 2023