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Muhammad Imran, IT Support | System administrator | Networking

Muhammad Imran

IT Support | System administrator | Networking ·Atlas Security Solution

Saudi Arabia

Bachelor's degree, Computer Science

Work experience

Total years of experience: 4 years, 1 months

IT Support | System administrator | Networking

February 2025 - February 2026

Atlas Security Solution

Jeddah, Saudi Arabia

February 2025 - February 2026

• Delivered Level-1/Level-2 technical support for CCTV and servers and networking devices, enhancing system reliability and user satisfaction.
• Proactively monitored system logs and server performance, successfully identifying and resolving issues to minimize downtime.
• Assisted in seamless application deployments and server configuration, contributing to improved infrastructure efficiency.
• Maintained comprehensive IT documentation and system inventories, utilizing Excel dashboards for better operational visibility.
• Effectively troubleshot network connectivity, DNS, and IP configuration issues, ensuring optimal server performance.
• Collaborated closely with cross-functional teams to streamline processes and enhance overall IT support services.
Company industry:
Cyber & Network Security
Job role:
Information Technology

IT Technical Support Engineer

May 2023 - December 2024

Tejoury IT Company

Jeddah, Saudi Arabia

May 2023 - December 2024

• Provided L1/L2 technical support for hardware, software, and networking challenges, ensuring quick resolution and customer satisfaction.
• Installed and configured Linux and Windows operating systems, enhancing system performance and user experience.
• Managed and optimized network devices, printers, and access points, improving connectivity and operational efficiency.
• Collaborated in server monitoring and troubleshooting activities, proactively identifying and resolving issues to minimize downtime.
• Developed and maintained structured digital documentation and asset tracking systems, streamlining information retrieval and management.
• Supported infrastructure deployments and system upgrades, contributing to seamless transitions and improved system capabilities.
Company industry:
IT Services
Job role:
Information Technology

Senior Linux System Administrator

January 2022 - December 2024

Digital Custodian Company

Islamabad, Pakistan

January 2022 - December 2024

• Installed, configured, and maintained enterprise Linux servers (Ubuntu, CentOS, RHEL) to ensure optimal performance and reliability.
• Managed SSH access control and firewall configurations to enhance security and system hardening.
• Deployed and secured Apache/Nginx web servers with SSL certificates, improving data integrity and user trust.
• Configured MySQL and PostgreSQL database servers, optimizing data management and retrieval processes.
• Implemented automated backup solutions using Bash and cron jobs, ensuring data integrity and recovery.
• Monitored infrastructure performance using Prometheus, Grafana, and Zabbix, enabling proactive issue resolution.
• Performed system performance tuning and troubleshooting across CPU, RAM, Disk, and Network, enhancing overall system efficiency.
• Provided technical support and guidance, fostering collaborative problem-solving and user satisfaction.
Company industry:
IT Services
Job role:
Information Technology

Education

University of Buner

January 2022

January 2022

Bachelor's degree, Computer Science

Pakistan

hold bachlore degree in computer science and programs and networking Engineer
View attachment

Govt Degree Colleges Daggar buner Pakistan

June 2018

June 2018

High school or equivalent, Computer Science

Pakistan

GPA (percentage): 65%

GPA (percentage): 65%

mostly subjects is computer science and science
View attachment

govt high school nanser

July 2016

July 2016

High school or equivalent, Computer Science

Pakistan

GPA (rating): Excellent

GPA (rating): Excellent

Field of science with Second position in school with 820 of 1100
View attachment

Skills

MS Office tools
Expert
MS Office tools
Expert
Data Entry
Expert
Data Entry
Expert
Linux Server
Expert
Linux Server
Expert
IT Technical Support
Expert
IT Technical Support
Expert
System Automation
Expert
System Automation
Expert
Technical Support
Expert
Technical Support
Expert
IT Technical Support
Intermediate
IT Technical Support
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Desktop Support
Expert
Desktop Support
Expert
linux
Expert
linux
Expert
scripting shell bash python
Expert
scripting shell bash python
Expert
Data Entry
Expert
Data Entry
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Installation
Expert
Installation
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DOCUMENT MANAGEMENT
Intermediate
DOCUMENT MANAGEMENT
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
REPORT WRITING
Intermediate
REPORT WRITING
Intermediate
TYPING
Intermediate
TYPING
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
RED HAT ENTERPRISE LINUX
Intermediate
RED HAT ENTERPRISE LINUX
Intermediate
STORAGE MANAGEMENT
Intermediate
STORAGE MANAGEMENT
Intermediate
SYSTEM ADMINISTRATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate
UBUNTU OPERATING SYSTEM
Intermediate
UBUNTU OPERATING SYSTEM
Intermediate
WEB SERVERS
Intermediate
WEB SERVERS
Intermediate
CLOUD COMPUTING
Intermediate
CLOUD COMPUTING
Intermediate
CLOUD ENGINEERING
Intermediate
CLOUD ENGINEERING
Intermediate
AMAZON WEB SERVICES
Intermediate
AMAZON WEB SERVICES
Intermediate
CLOUD MANAGEMENT PLATFORMS
Intermediate
CLOUD MANAGEMENT PLATFORMS
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPUTER SECURITY
Intermediate
COMPUTER SECURITY
Intermediate
MICROSOFT WINDOWS SERVER ADMINISTRATION
Intermediate
MICROSOFT WINDOWS SERVER ADMINISTRATION
Intermediate
NETWORK INFRASTRUCTURE
Intermediate
NETWORK INFRASTRUCTURE
Intermediate
PROFESSIONAL NETWORKING
Intermediate
PROFESSIONAL NETWORKING
Intermediate
Marketing
Expert
Marketing
Expert
IP
Intermediate
IP
Intermediate
IP Networking
Intermediate
IP Networking
Intermediate
CCNA
Intermediate
CCNA
Intermediate
Data Input
Expert
Data Input
Expert
Data Analysis
Intermediate
Data Analysis
Intermediate
Management
Beginner
Management
Beginner
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
REVERSE PROXY
Intermediate
REVERSE PROXY
Intermediate
TRANSPORT LAYER SECURITY TLS
Intermediate
TRANSPORT LAYER SECURITY TLS
Intermediate
WEB DEVELOPMENT
Intermediate
WEB DEVELOPMENT
Intermediate
Routing Protocols
Expert
Routing Protocols
Expert
LAN Switching
Expert
LAN Switching
Expert
Routing
Intermediate
Routing
Intermediate
OSPF
Intermediate
OSPF
Intermediate
Python
Intermediate
Python
Intermediate

Social profiles

Languages

English

Intermediate

Urdu

Native Speaker

Hindi

Expert

Arabic

Beginner

Memberships

Atlas security

Partner

March 2025

Training and Certifications

Certifications
Digital Custodian Experience Certificate
CompTIA Server+
CompTIA Network+
CompTIA A+ Data Entry Techniques
AWS Cloud Billing Management System (Certified)
Introduction to Linux (Certified)
CompTIA A+ Linux and Serves
Mar 2024
Show credentials

Recommendations

Muhammad Imran

May 2026

May 2026

HR manager •Colleague

this well and energetic guys

Hobbies and interests

reading,lectures, histroy book, sports cricket