Deputy Manager Contract Management
Prime Tele Power Solutions (Pvt) LTD
Total years of experience :12 years, 11 Months
working as manager contracts managment, job role is to ensure agreed SLA's with clients, timely job execution, invoicing, reply to queries and submission of quotes and getting PO's. supporting role to other departments for early job completions with quality of work and max level customer satisfaction.
Manager Service Center, handling business operations, purchasing, sale, accounts and HR
Pak Telecom Mobile Limited (PTML)
DESIGNATION: Contact Centre Representive (Associate -II)
( April 2013 to April 2015)
Job Responsibilities:
Customer care, Answering customer queries, Handling their complains and forward them to concerns, Providing Knowledge of Products, services and Offers, Activation/Deactivation of services. Having full command over system operations, taking participate in trainings, refresher courses, Clinics etc
AREA: NORTH (PAKISTAN)
ISLAMABAD
Pakistan Mobile Communication Limited
DESIGNATION: Contact Centre Representive (Associate -II)
( March 2012 to July 2012)
Job Responsibilities:
Customer care, Answering customer queries, Handling their complains and forward them to concerns, Providing Knowledge of Products, services and Offers, Activation/Deactivation of services. Having full command over system operations, taking participate in trainings, refresher courses, Clinics etc
Proctor & Gamble (PAKISTAN)
DESIGNATION: SUPERVISOR for Brand Ambassadors
(September 2011 to March 2012)
Job Responsibilities:
Organising different marketing activities, promotion of different brands, hiring of Brand Ambassadors, preparing market feed back reports, daily activities reports. planning and settlement for stalls, Inspection of stock and equipment. Market surveys etc
ASSIGNED AREA:
ISLAMABAD ( Humak to Monal)
ISLAMABAD (Golra to Bara kahu)
ISLAMABAD (F-5/G-5 to G 11/F 11/E 11)
Black Horse International
Designation: Field Manager
(September 2010 to March 2012)
Job Responsibilities:
Dealing with all administration and financial matters. t, staff salaries, Check on daily closings reports, Bank dealing, recruitment, maintaining stock reports .maintaining site progress report dealing labour, supervisor, purchasers etc
Work Sites
PRIME MINISTER HOUSE
PRESIDENT HOUSE
MINISTERS HOUSE
ELECTION COMMISSION
EMBASSIES
NGO etc
2014 Master In Business Admininstration (MBA) HRM
2010 Commerce Graduation ( Business, Accounts, Banking) University Of Punjab
2006 SSC (Physics, Chemistry, Mathematics, Computer) FBISE, Islamabad