IT Network Support
SAGE CHEMICAL INTERNATIONAL
Total years of experience :12 years, 6 Months
• Handle Desktop and day to day operational tasks.
• Manage Active Directory Operations.
• Opti2mizing Systems Performance
• Provide end user support.
• Research, Recommend and Deploy Hardware & Software.
• Correspondence with suppliers & vendors and plan a best solution for company.
• Record, maintain inventory of hardware, printers, software & server licensing & All IT Assets.
• Handel Telephonic call system.
• Solving Telephone Connectivity Issues.
• New computer Configuring and settings.
• File and Print Servers Management.
• Handle Servers and day to day operational tasks.
• Manage Active Directory Operations.
• Optimizing Systems Performance
• Provide end user support.
• Research, Recommend and Deploy Hardware & Software.
• Correspondence with suppliers & vendors and plan a best solution for company.
• Record, maintain inventory of hardware, printers, software & server licensing & All IT Assets.
• Handle Backups and restore process.
• Solving Network Connectivity Issues.
• New computer Configuring and settings.
• File and Print Servers Management.
• Troubleshooting Software/Applications.
• Installation and Troubleshooting Sonic Fire Wall
• Installation of Manageable and Non Manageable Switch’s, Router and Access Point.
• Installation of CCTV Cameras and Bio metric System.
Installing new software
Installing new hardware (servers, printers, computer workstations, etc.)
Setting up user accounts, permissions and passwords
Overseeing security of all systems, especially the internet, and installing antivirus protection
Fixing network faults
Network maintenance
Technical support for people using the network
Training staff on new systems
Day to day admin and monitoring of network use
Planning future improvements, suggesting IT solutions to business problems
• Engineering of SA-related solutions for various project and operational needs.
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Develop and maintain installation and configuration procedures.
• Contribute to and maintain system standards.
• Operations and Support:
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Perform regular security monitoring to identify any possible intrusions.