Muhammad Ovais Khan, Senior Engineer

Muhammad Ovais Khan

Senior Engineer

Etisalat

Lieu
Émirats Arabes Unis - Sharjah
Éducation
Baccalauréat, Computer Engineering
Expérience
23 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :23 years, 10 Mois

Senior Engineer à Etisalat
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis mars 2015

Duties include monitor NOC for Mobile sites backhaul Transmission configuration/troubleshooting, Projects handling Links were provided over Fiber/GPON/Cisco Switches. Handling complex Project including Network enhancement for Mobile Coverage, newly deployed systems etc.

Enginer Network Implementation à Huawei Technologies
  • Émirats Arabes Unis - Dubaï
  • août 2014 à mars 2015

Migration of 2G/3/LTE Sites to Single RAN. Plan, monitor & configured the Transmission and Access Operation.

Engineer à etisaalat
  • Émirats Arabes Unis - Dubaï
  • octobre 2002 à mai 2014

• Operation & Maintenance of Systems providing Triple Play services for Residential & Business Customers through FTTC & FTTH Network. Experience in Multi-vendor Environment for such networks viz HUAWEI (MA6000T), ZHONE (MXK819) & Alcatel ISAM Gigabit Passive Optical Network - GPON in UAE.
• Testing & commissioning of Optical Line Terminal (OLT) for Huawei, Zhone & Alcatel Networks.
• Able to perform troubleshooting using Command line Interface for different systems.
• Configuration & handling Cisco switches providing backhaul services to other devices.
• Testing, analysis & report formulation for new equipment/system defined in Etisalat Access Network.
• Creation, escalation & correspondence of Technical Support Report (TSR), based on faults and issues registered against equipment after thorough analysis.
• Testing & Optical link budgeting of Passive Optical Network including Exchange.
• Optimizing GPON/ FTTH network & formulation of consequent feasibility reports.
• Maintaining new Patches/SW up-gradation of respective networks.
• Maintaining reports & forecasting network requirements with Layer-2 & Layer-3 divisions.
• Maintaining proposals & Implementation of OSS/BSS snags.
• Formulation of network feasibility & migration of existing customers from copper to GPON Network.
• Handling ATM & IP-DSLAMs/NGDLCs in FTTC network (Huawei & Zhone).
• Knowledge of different PSTN Switches (NGN, S.S, AXE etc)

Customer Support Engineer à Cyber Internet Services
  • Pakistan
  • novembre 2000 à septembre 2002

2) Worked in Cyber Internet Services, Karachi, Pakistan as a Customer Support Engineer. (Nov. 2000 - Sept. 2002)

Job responsibilities:
• Analysis, Design, and Implementation of Network Infrastructure.
• Analysis, Support, Installation, Integration and Testing of the Network Environments and Operating Systems like Windows 2000 Advanced Server, XP, Windows NT, Windows 98.
• Windows NT Network Support- Local & Remote, NT Security, Management, Maintenance and Troubleshooting.
• Responsible for customer satisfaction as by giving them technical support on phone and in person at the Customer Care Centre.

(3) Worked in IT-Eagles, Karachi, Pakistan as a Network Administrator à IT-Eagles
  • Pakistan
  • juin 2000 à novembre 2000

3) Worked in IT-Eagles, Karachi, Pakistan as a Network Administrator. (June2000 - Nov. 2000)

Job responsibilities:
• Worked as a Network Administrator managing a LAN of Windows NT Workstation based PC's.
• Troubleshooting and installation of proxy server and other services relating networking.
• Upgraded and configured Windows NT server 4.0; Windows 2000 Server, upgraded and configured Windows NT workstations, Interacted, installed and trouble shooted with various applications

Éducation

Baccalauréat, Computer Engineering
  • à Sir Syed University of Eng. & Tech
  • mars 2000

Specialties & Skills

Project Management
Maintenance Management
Telecommunication Industry
CUSTOMER SUPPORT
ENGINEER
MAINTENANCE
MICROSOFT WINDOWS
SATISFACTION
SECURITY
TECHNICAL SUPPORT
TESTING
WINDOWS 2000
WINDOWS 98

Langues

Anglais
Expert
Arabe
Moyen
Urdu
Expert

Adhésions

Private Health & Social Club
  • Gym Member
  • August 2013

Formation et Diplômes

CCNA (Certificat)
Date de la formation:
April 2000
Valide jusqu'à:
May 2000
ITIL (Certificat)
Date de la formation:
October 2013
Valide jusqu'à:
November 2013
MCSE (Certificat)
Date de la formation:
March 1999
Valide jusqu'à:
March 2000