Muhammad Rafi, Branch Manager

Muhammad Rafi

Branch Manager

Allied Bank Limited

Location
Pakistan - Karachi
Education
Master's degree, Economics
Experience
22 years, 7 Months

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Work Experience

Total years of experience :22 years, 7 Months

Branch Manager at Allied Bank Limited
  • Pakistan - Karachi
  • My current job since January 2013

Currently working as a Branch manager in Allied Bank Limited.

Public Company; 5001-10, 000 employees; Banking industry.
The Bank started out in Lahore by the name Australasia Bank before independence in 1942; and became Allied Bank of Pakistan in 1974.

In August 2004, because of capital reconstruction, the Bank’s ownership was transferred to a consortium comprising Ibrahim Group; therefore, it was renamed as Allied Bank Limited in 2005.

Today, with its existence of over 70 years, the Bank has built itself a foundation with a strong equity, assets and deposit base. It offers universal banking services, while placing major emphasis on retail banking. The Bank has a large network of over 840 online branches in Pakistan and offers various technology-based products and services to its diverse clientele.

Development activities to boost business of the Branch and achieve expected/budgetary level of growth in all key result area.
Constant improvement in portfolios inclusive of Deposit mobilization and Commercial and Retail Advances.
Maintain smooth operation of the Branch
Observe all internal, external policies, and Regulations.
Managing Branch Team and maintain complete harmony among them.

Senior Banking Services officer at Allied Bank Limited
  • Pakistan - Karachi
  • August 2009 to December 2012

worked as Senior Banking Services officer in Branch Banking Allied Bank Limited
• I have to interact with internal & external stake holders for the smooth functioning
• Account opening
a) Complete Proceeding of account opening
b) Proper KYC of new customer &complete vigilance before account opening.
c) Working on T-24 with full options software
• Inward /outward clearing
• OBC lodgement, preparation, verification & settlement.
• Taking care of deposit mobilization, branch Portfolio of Bank & Developing the New Business as well.
• ATM cards & cheque book requisitions, KYC (know your customer) as per SBP guidelines
• To review, authorize and approve all Account opening forms for establishing customer’s accounts.
• To ensure that documentary requirements in respect of account opening are complete in all respect.
• To ensure that all accounts are being maintained as per the instructions and procedural manual.
• To ensure that Letter of thanks are properly dispatched and copy retained with AOF.
• Ensure timely verification of Computerized National Identity Cards of all the accounts.
• To ensure that operation of the account and issuance of cheque book / ATM cards are not allowed prior to the completion of verification of CNIC.
• To ensure that With Holding Tax is being recovered as per instructions and is timely deposited with State Bank of Pakistan / National Bank of Pakistan or as required.
• Developing strong relationships with customers in terms of enhancing deposit of branch.
Visiting and approaching to customers on several occasions, mostly at arrival of new products.
• Attending customers in order to resolve their problems if any.
• Posting of Cash receipts and Cash payments.
• Posting of Transfer between accounts (Within branch) entries.
• Posting of Online Cash Transactions (Deposits and Withdrawals).
• To ensure that periodical statement/information to concerned departments and senior offices are timely submitted.

liability Sales Officer at united Bank Limted
  • Pakistan - Karachi
  • November 2008 to August 2009

(24thNov 2008to 13th August2009)
• Worked as a Liability Sales Officer in UBL Bank.
• Helping the customers in there queries regarding account opening.
• Providing the customers with all the necessary details, for a fruitful transaction like TDR & other savings schemes.
• To keep abreast with the market trends and competitors.
• To work out the most suitable and desirable option from customer’s viewpoint.
• Responsible for all kind of customer’s queries and complains during & after.

Relationship Officer at United Bank Limited
  • Pakistan
  • March 2006 to February 2008

(02 May 2006 to 29th Feb 2008)
• Worked as a Relationship Officer (RO), in Auto Finance Section..
• Responsible for the sales wind up and complete recovery.
• To liaise with the Operation, marketing, and finance department for smooth functioning.
Assisting Managers & supervisors in escalated issues.
• Acknowledgment and Keeping awareness of the market Situation at all times ensure what is the Company’s Position among the competitors.
• Providing Personal services to the customers as well satisfying them well.
Provides timely, constructive assistance to all customers in order to develop, maintain customer support & services.

Assistnat Manger Sales at ADT Securities Pvt (Ltd)
  • Pakistan
  • December 2003 to January 2006

(5th Jan 2004 to 9th Dec 2006)
• Worked as the Asst sales manager and undertook
• The following tasks:
• Managed the promotion and sale of security system
• Undertook after sales service.
• Corporate communication (including with Government & Trade Associations)
• Market Research & sale forecasting
• Sales team management
• Direct marketing & sales of B2B & B2C event
• Customer services including dealing with trade visitors, exhibitors and vendors 
• Negotiations with media for events promotional campaigns
• On-the-venue supervision of event operational activities

Team Manager at Global Marketing Services
  • Pakistan
  • January 2001 to December 2003

(Jan 2001-Dec 2003)
• Worked as the Team Manager and undertook the following tasks:
• Responsible for all kind of Operational & Sales, new Promotional activities.
• Managed a team of seven Persons.
• Undertook the sale, management and promotion of ARY cards.
• Promotion of P & G’s (Procter & Gamble) products.
• Devising promotional policies.

Education

Master's degree, Economics
  • at Federal University Urdu Science Gulshan-e-iqbal campus
  • November 2012

1-Part 1 is completed 2-Part 2 is completee

Bachelor's degree, English,Pak Studies,persian and Islamic Studies
  • at The University Of Punjab
  • February 1998

Punjab University (1998) Bachelors in Arts. Gujranwala (1995) F.Sc in Pre-Medical Intermediate Board Gujranwala (1993) Matric

Specialties & Skills

Market Studies
Managed Services
Transaction Banking
Consumerism
To acquire a position that can provide me an opportunity to pursue challenges and utilize my profess
Branch Banking,Consumer Banking and Sales marketing

Languages

English
Expert
Urdu
Expert