محمد ریحان رفيق, System and Network Support Engineer

محمد ریحان رفيق

System and Network Support Engineer

Intech Process Automation

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Data Communication and Computer Networks
الخبرات
1 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :1 years, 3 أشهر

System and Network Support Engineer في Intech Process Automation
  • باكستان - لاهور
  • أغسطس 2013 إلى أكتوبر 2014

Active Directory:

Creating and maintaining Objects Data and Organizational Unit (OU) i.e. Users, Computers and Printers and also maintain the replication to one site to other by AD SS (Active Directory Site Services)

Domain Name System:

Maintained the DNS records and also monitor it on daily basis. So,
it doesn’t crash.

Dynamic Host Configuration Protocol:

Deployed DHCP role. Maintained and monitor its scope to identify the client system.

Windows Deployment Services:

Deployed WDS role. So, windows can be install on Client
OS via Network.

Windows Server Update Services:

Deployed WSUS role. So, the Microsoft updates can be store at a single server and provide it to the client side via Local Area Networking.

Cisco 1800 series Routers:

Deployed and maintain protocol (OSPF) within different sites of the company. Also, maintain the backups, packets route on daily basis.

Cisco 2960 Switches:

Deployed and maintain VLANs within different departments (Engineering, Finance and Human Resources) and also maintain its backups on daily basis.

OP Manager:

Created the labels and add different types of devices in it and created alerts
on it. So, if any devices go down. It will give alert via email.

Kaspersky Admin Tool Kit:

Add the Client Side Machines (PC System, Laptops) and install antivirus packages on client side. After that, monitor it on daily basis.

Citrix Client End Support:

Provided Citrix Client End Support. So, that the user can connect to Intech Network from external network.

Office365:

Created, deleted and modify the user account on office365 in Intech. And, make sure the license is deployed when user induct and deleted after user de-induct.

Microsoft Outlook 2007, 2010 and 2013:

Configure outlook on the client end in Intech and make sure the .OST and .PST files kept on backup. So, the emails can be backup easily.

الخلفية التعليمية

بكالوريوس, Data Communication and Computer Networks
  • في COMSATS Institute of Information Technology
  • فبراير 2013

Specialties & Skills

IP Networking
Servers
End User Support
CISCO IP Phone Configuration
Computer Hardware (Troubleshooting, Assembling, Upgrading)
Virtualization Technology (VMware Workstation)
Windows Server 2008, 2012
Routers and Switches
Windows XP/Vista/7/8

اللغات

الانجليزية
متوسط
الأوردو
متوسط

التدريب و الشهادات

CCNA Voice (تدريب)
معهد التدريب:
CORVIT, Lahore, Pakistan
تاريخ الدورة:
September 2013
المدة:
21 ساعة
MCSE (تدريب)
معهد التدريب:
CORVIT, Lahore, Pakistan
تاريخ الدورة:
June 2014
المدة:
21 ساعة
CCNA (Routing & Switching) (تدريب)
معهد التدريب:
CORVIT, Lahore, Pakistan
تاريخ الدورة:
July 2011
المدة:
21 ساعة

الهوايات

  • Video Games
  • Movies