Muhammad Saleem

Clearing Forwarding & Shipping Agents, Pakistan
* Installing and configuring computer hardware operating systems and applications.
* Monitoring and maintaining computer systems and networks.
* Responding within agreed time limits to call-outs.
* Communicate with staff and clients through a series of actions, either face-to-face or over the
Telephone, to help set up systems or resolve issues.
* Troubleshooting system and network problems and diagnosing and solving hardware or software
faults.
* Replacing parts as required.
* Providing support, including procedural documentation and relevant reports.
* Following diagrams and written instructions to repair a fault or set up a system.
* Supporting the roll-out of new applications.
* Setting up new users' accounts and profiles and dealing with password issues;
* Testing and evaluating new technology.
* Conducting electrical safety checks on computer equipment.

Opening / closing/ modifying accounts on computer include scrutinizing of signatures accordingly
authorized by official.
* Generate and print interest and service charges reports.
* Print registers / scrolls and balances these reports with sums and balance them.
* Maintaining client database and keeping up with current clients contact information.
* Making necessary changes along the way.
* May also be responsible to store items that are related to computers such as disks, files etc.
* Monitor use of computers for others. This may relate to supervising or security reasons.
* Set computer control to a specific duty that can be included in their duties.
* At times checking and altering computer controls.

Chan One, Pakistan
* Be prepared for customer inquiries by studying product products, services, and customer service
processes.
* Improves quality service by recommending improved processes; identifying new product and service
application.