محمد سرحان

Updated and maintained employee records and benefits information
●Assisted HR Manager with projects and duties as requested
●Maintained and update employees files with information including
●Arrange employee vacation, clearance, ticketing, medical, tracking employee passport and ID renewal
●Creating monthly reports related to recruitment, termination, resignations and benefits
●Maintained candidates' job application and resumes even those who are not selected
●Day to Day admin support team - typing, filling, binding and acting the first point of contact for the office.
●Archiving for admin documents
●purchasing office supplies and equipment and maintaining proper stock levels for office and company multiple locations (Pharmacies and store)
●Organizing maintenance for office and company multiple locations (Pharmacies and store) in general
●Work closely with the Vice President and other colleagues to maintain business plan and forward plan of work to ensure all team members have clarity on the Mohamad Serhan Muthana St.Build 45, Apt 5 ⬥ Hawally, Kuwait ⬥69000911⬥mohsarhan2@gmail.com project plan of activity with key dates work with colleagues to maintain an up to date plan of activity, events and processes
●Support team member with event administration and communications activity
●Play an active role in the operation of the company and in support of the Pharmacies Retail Vice President carrying out other duties as reasonably instructed.
●Responsible for promotion and marketing of portfolio
●Processing business card for the team.
●Organizing meetings and booking meeting room
●Handling all coming and outgoing shipments with logistic companies.
●Tackling Pharmacies Delivery orders and ensure that all orders deliver within time limit set by the company.
●Following up on Internal logistic to ensure smooth working flow for transfer items from store to pharmacies location, solving issues that may affect logistic team and organizing drivers schedule according to business needs
●Preparing Monthly expenses for the office and company locations
●Supervising employees to ensure that they are performing their jobs properly
●Making sure that drivers are adhering to company policies regarding safe driving practices and customer service
●Reporting logistic issues to management so that they can be addressed appropriately
●Investigating and challenging errors as appropriate by utilising resources

Administer and ensure compliance for all sale objectives
●Manage selling of various products in professional manner
●Coordinate with customers and provide various company plans and service and detail quote for all required information
●Maintain and update knowledge on all company products and services
●Ensure optimal utilization of all sales tools and resources
●Manage various documents for all sales sources efficiently

Wataniya via Swiftel co. Eureka Salmiya, and multiple other locations
●Reviewing contracts and stock, product and device invoicing through Siebel, the customer relationship management applications system
●Working within a team to ensure the company's monthly quotas are met
●Assisting current customers, answering their questions and providing them with the most suitable package for their needs
●Welcoming and greeting new members/customers and explaining polices and promotions
●Calling the customer and scheduling the time and address for delivery
●Receiving orders from telemarketing, inspecting the products and writing contracts Key Accomplishment
●One of the top salesperson, recognized for outstanding performance
●The fifth top salesperson for accessory sales - August2014
●Personally achieved the quotas and surpassed them by 50% for the first two months of employment
●Scored 100% on all company`s random employee performance

Promoted company products
●Maintained a clean work station
●Provided customers with a positive company image

Greeted new customers and described current promotions
●Assisted customers in finding the right perfumes and colognes for their budget
●Participated in monthly inventory checks on all merchandise
●Organized store displays and window dressing Key Accomplishment
●Top salesperson - recognized for excellence in customer service & sales Muthana St.Build 45, Apt 5 ⬥ Hawally, Kuwait ⬥69000911⬥mohsarhan2@gmail.com