Assistant Manager IT
Royal Group
مجموع سنوات الخبرة :9 years, 1 أشهر
Maintaining IT Infrastructure: Backup servers, Domain, TMG Gateway server, SMTP Mail Server, VPN gateways, Antivirus Bit Defender Endpoint
security management Server, SAP ERP Server Management with Hyper V configuration.
IT Helpdesk Support, CRM Complaint Tickets resolution, filing, Network, Software/ Hardware support to users, at Office or Work at Home situation,
basic training orientation arrangements for new hirings.
IT procurements, hardware Tastings/ Implementations, Vendors Follow up for SLA and contracts renewal, Hardware warranty process.
Vendors follow up for Domain/ Hosting/ website management. www.royalgroupweb.com, rgmatch.com, royalrecyclers.com,
royalpharmaceuticals.com, drcconsulate.com, Manage
Dedicated SPAM Control management, Internet security policies rules for users how to use mail, internet, LAN, etc as per company SOP,
Administer servers, desktop computers, printers, routers, switches, firewalls, Printers. Personal digital assistants, smart phones, software
deployment, security updates and patches. Monitor CCTV installations, Backups, Troubleshooting..
Manage www.royalgroupweb.com/cpanel, WHM panel, Website Admin panel, Website ContentManagement