Muhammad Shiraz Shaikh

 Worked as one point of contact (pre-sales) for technical IT or Digital solution. Managed SMB sales team for hunting.
 Responsible for delivering monthly commitments by dividing it into weekly and daily targets. Closely monitored daily activity and pipeline, and groomed the team in order to increase sales per customer’s visit.
 Successfully managed Digital quadrant, helped the entire Vauthler sales team to close their digital deals.
 Responsible to train new joiners about Etisalat Business products and also helped experienced people in closing complex technical deals including lease lines, SIP trunk migrations etc.
 Helped my team by visiting their customers along with them, giving on field training for hunting and closing deals.
 Responsible to review pipeline on weekly basis with Etisalat CPM/CPD, to ensure the commitments are aligned.
 Conduct performance analysis for my team, making ‘Go To Market’ strategies to achieve monthly, weekly or daily targets. Also managed to aligned the focus as per the products requirements.
 Closely monitored the daily activity of each team memeber regarding their visits.
 Validating each application before submission, making sure all clean sale should enter the system to avoid rejections.
 Boosting team morale by working side-by-side with them and contributing to team target through personal sales.
 Helped other colleagues in managing their sales and morning meetings for Fixed and FNP quadrant seldom.
 Organized small activities and events to managed and and motivate team.
 Helped entire Vauthler team to close their GSM numbers by doing bio-metrics and releasing numbers in remote areas.

 Managing Projects, Administration, Procurement, Sales, Logistics, Accounts & Collection and preparing reports for the company’s overall business.
 Communicate with all stakeholders at all stages of the deal process to secure buy-in and approvals. Drive the right deals to closure while adhering to core deal principle.
 Managing the team and sharing engagement strategies to consult with clients to provide turn-key solutions for multiple IT services offered by the company.
 Helping and guiding the team in their Research, Planning and Executing client engagement, Build Rapport and attending arranged meetings to close the deal with maximum profit.
 Increasing the value of existing clients by providing exceptional customer service and Managing relationships.
 Identify, evaluate, and prioritize specific opportunities in support of broader customer strategy including developing the rationale for a partnership, structuring deal terms, and driving negotiations.
 Ensure proper deal execution by monitoring deal performance and track efficacy related to deal compliance post-closure. Maintain ongoing relationship with customers such that expectations and commitments are fulfilled or adjusted.
 Reviewing and keeping track of company’s accounts receivables and payable. Invoicing/LPO to partners.
 Researching & prepare Strategic planning in market penetration according to Tier and Industry to increase market capturing.
 Managing, developing and maintaining a network of relationships with potential partners. Leverage relationships for opportunity identification and transaction execution.

 Handling a team of 16 executives including 8 Key Account Managers and 8 tele-callers to maintain the client base of Tier 1 & Tier 2 clients of 801 companies with base revenue of over AED 80 million plus. In addition to being responsible for increasing the overall revenue by 5% on annual basis.
 Managing sales and training staff in:

• Mobile Plans (COCP & CEP) • Landline Plans (Toll Free, DEL, PRI, PABX)
• Broadband (ADSL & Lease Line) • Fixed Plans (BFP, BQS & BIB)
• ICT Devices (Smart Phones & Office Devices)
• Office 365 • Etisalat Digital Services (Cloud, M-Cashier, SMS/Email)
• Road Shows for CEP Programs

 Tracking of contract tenures ending and working towards renewing them to retain the base revenue.
 Conducting performance analysis, making strategies for monthly & quarterly business targets, and aligning performances to achieve the given KPIs on monthly and quarterly basis.
 Maintaining Daily activity trackers of all KAMs and ensuring the proper Meaningful Engagement through CRM.
 Preparing business cases, quotations and proposals and preparing other detail reports to segment clients as per nature of business, industry, etc. to qualify them to upgrade or getting maximum alignment with Etisalat.

 Deliver budgeted volume and revenue from existing and new customer base with the agreed KPI including trade services like BGs, Discounting, LCs and Forex.

 Managing the portfolio of over 800 SMEs & Emerging Corporate and 150+ wealth management customers by helping them with trade, forex and day to day branch banking requirements.

 Retain and nurture portfolio, deliver on agreed portfolio growth in terms of incremental liabilities.

 Assist line manager with developing campaigns designed to achieve financial targets.

 Managing social media accounts from customer queries standpoint.

 Verifying each individual’s through CB, AML and WB’s checklist.

 Work closely with Sales, ASU, CIU, OPS, Treasury, Liabilities, Assets, Legal and Compliance to ensure all queries/outstanding requirements are fulfilled within agreed time frames.

o Dealing in ADCB premium banking products, Investments, Assets & Liabilities.
o Managing over 300 premium customers by educating them on products & promotion, as per their banking requirements and providing exceptional services level within banking policies.
o Responsible for managing the portfolio worth over 30Million AED (saving and investment) by achieving monthly targets of AUM & RUM balance.
o Responsible for new to bank, off shore investment and upgrade customer as per giving monthly targets.
o Maintaining & achieving the monthly customer call interaction targets by interacting all existing & new customers within 30 days cycle.
o Role Model performer goes beyond of daily routine, helping hand for higher management for maintaining the weekly and monthly MIS & performance reports and training the new staff.

o Responsible for selling the health insurance to individuals through company provided or self generated leads & cold calling.
o Responsible for setting up the appointments and meeting prospective individual and corporate clients, product briefing, probing, objection handling & closing by customizing the insurance plan & payment method to suits individual requirements.
o Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
o Ensuring to accomplish given team target and individual target.

oWork as Sales Executive in a Ready Cash Department, selling the Line of Credit to Bank customers and other individuals through cold calling and referrals.
oMaking appointment with customers and providing them product information, swiftly managing the objection handling and finally lead to close the deals.
oConsistently meeting and exceeding the sales targets except for first three months closing averaging 25 sales & Rs. 3 Million credit lines per month.
oProficient in doing the processing paper work, including application form and other legal documents signed by customers.
oConsistent follow up and keep track of the entire under-process request with processing and credit department and provide up to date information to customers.