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Muhammad Umair, Sales Manager

Muhammad Umair

Sales Manager·Park View city

United Arab Emirates

Master's degree, International Relations

Work experience

Total years of experience: 8 years, 11 months

Sales Manager

September 2024 - September 2025

Park View city

Jeddah, Saudi Arabia

September 2024 - September 2025

Handled customer relations issues
Enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing efective sales strategies.
Maintained relationships with customers and found new ones by identifying needs and ofering appropriate services.
Built long lasting client relationships through excellent customer service and consistent follow-ups.
Led a high-performing team of 10 sales professionals.
Implemented CRM systems, enhancing lead tracking efciency.
Conducted market analysis, identifying new growth opportunities.
Trained and mentored team, improving closing rates by 15%.

Company industry:
Construction & Building
Job role:
Sales

Business Center Manager

February 2020 - December 2023

Squarenine International

Islamabad, Pakistan

February 2020 - December 2023

As a Sales Branch Manager I am responsible for leading and motivating a team of sales professionals
Driving revenue growth ensuring exceptional customer service.
Oversee branch operations
Set sales targets Develop strategies
Provided guidance to achieve objectives.
Led a team of 10, fostering a collaborative environment for peak performance.
Enhanced customer experience, resulting in a 95% satisfaction rate.
Achieved recognition as Manager of the Month twice for outstanding performance.

Company industry:
Construction & Building
Job role:
Management

Assistant Branch Manager

October 2021 - February 2023

SquareNine International

Islamabad, Pakistan

October 2021 - February 2023

Worked closely with sales teams to identify target accounts.
Created personalized marketing campaigns to build awareness.
Drive penetration Increase leads.
Implemented training programs that improved staf skills and service quality.
Analyzed market trends to identify new sales opportunities and growth.

Company industry:
Construction & Building
Job role:
Management

Investment Portfolio Advisor

September 2020 - October 2021

SquareNine International

Islamabad, Pakistan

September 2020 - October 2021

Built relationships with clients
Understanding their needs
Providing tailored solutions
Generating leads
Conducting sales presentations
Closing deals Exceed sales targets
Ensure customer satisfaction.

Company industry:
Construction & Building
Job role:
Accounting and Auditing

Sales Consultant

August 2019 - January 2020

Aronex Developments

London, United Kingdom

August 2019 - January 2020

Built relationships with clients
Understanding their needs
Providing tailored solutions
Generating leads
Conducting sales presentations
Closing deals Exceed sales targets
Ensure customer satisfaction.

Company industry:
Construction & Building
Job role:
Sales

Sales Consultant

March 2019 - August 2019

NEXT

London, United Kingdom

March 2019 - August 2019

As A Sales Consultant I was responsible Sales of the brand Ensure smooth Stock room activities Customer Care.

Company industry:
IT Services
Job role:
Sales

Investment Consultant

March 2018 - September 2018

Investment Advisors Agency 21

Islamabad, Pakistan

March 2018 - September 2018

Built relationships with clients
Understanding their needs
Providing tailored solutions
Generating leads
Conducting sales presentations
Closing deals Exceed sales targets
Ensure customer satisfaction.

Company industry:
Real Estate
Job role:
Sales

Internee

August 2016 - February 2018

Ministry of Human Rights

Islamabad, Pakistan

August 2016 - February 2018

Conducting Human Right Conference Guest Relation Ofcer Collaboration with NGOs Collaboration with
Governmental Ofcials

Company industry:
Public Administration
Job role:
Engineering

Administration Ofcer

June 2015 - March 2016

Iqra University

Islamabad, Pakistan

June 2015 - March 2016

Administrations Guest Relation Ofce duties Conducted entry testes Students Data Entry

Company industry:
Primary, Prep, & Secondary School
Job role:
1326

Education

Coventry University

January 2019

January 2019

Master's degree, International Relations

United Kingdom

Iqra University

January 2014

January 2014

Bachelor's degree, International Relations

Pakistan

Skills

CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKET ANALYSIS
Intermediate
MARKET ANALYSIS
Intermediate
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate

Languages

Urdu

Beginner

English

Beginner

Punjabi

Beginner

Training and Certifications

Certifications
Strategic Management And Leadership Level 7
CMI
Sep 2019
Professional Consultant level 7
CMI
Sep 2019

Hobbies and interests

Politics
Documentaries
Book Reading
Research