Sales Administrator / Accountant / IT Support specialist
Kems Zajil International Telecom
Total des années d'expérience :7 years, 4 Mois
Job Responsibilities:
- Respond and resolve helpdesk ticket system.
- Provide support and troubleshoot devices.
- Replace Harddrive and install SSD in laptops and computers
- Configure and install Software and provide required Assistance.
- Manage All accounts by Calling / attending customer calls and Maintain good relationship with customers & find new ways improve business.
- Generate New Leads, Prepare quotations and achieve Monthly Business Target.
- Experienced in selling Internet Services, Corporate WAN Solutions, Fiber Services, Managed Voice Services, Data center, Microsoft and security services.
- Prepare Contracts with legal Terms and Conditions and take Authorized signatures from Both Parties with Legal Documents.
- Respond inquiries to provide best solutions, Prices & Assistance to customer.
- Identify Opportunities to provide Latest advanced Services.
- Arrange meeting with customer and technical team to understand customer network and customer requirements.
-Coordinate with Project Team to ensure Installation and delivery of services at the scheduled time.
- Introduce Company Profile and Offer packages and new Services.
- Prepare Weekly Pipeline, meeting schedules and Agenda to target customers.
- Prepare Letters for MOC and CITRA to get approval to provide services.
- Maintain customer details and cost sheet and help Finanace in issuing Invoices and Coordinate with Customer to release the payment.
- Prepare Presentations and present in meeting to Customers and Management.
Design and develop advance Android Mobile application using Core Java and Kotlin.
work with Rest Apis and Json.
using object oriented programing and dependency injection.
My Job responsibilities includes:
- Prepare Contracts with legal terms & conditions mutually agreed between both parties and Authorized Signatures of Contract as per legal Documents.
- Contact customers to offer packages and new services.
- Arrange meeting with customers and technical team to understand requirements and study Network designs.
- Prepare Detail propsal and solution to customers.
- Coordinate with Project Manager to implement the services to customer on scheduled time.
- Prepare Weekly Achievement report and Pipeline report.
- Create Leads and New Accounts after verification.
- Create Quotations, Orders and Projects in Microsoft Dynamics 365 system.
- Prepare Letters for MOC and CITRA to provide Services and handle all Legal Documents.
- Renew Domains on CITRA portal and coordinate with CITRA Team.
- Maintain Customer Services and charges list from Finance and regulalrly update the list on customer requests.
- Maintain Good relationship with all colleagues by helping them and split work equally.
- Give proper training & guidance to new Junior Employees.
As Project Manager, I was handling following Job Responsibilities:
- Meeting with Customers and Sales Dept. to Finalize project Plan.
- Assigning task to team Members and Engineers to execute project Plan.
- Coordinate with Malls, Tower and Government sector Management to Arrange Gatepass for Engineers if required.
- Create Store request to Arrange Hardware, Routers and necessary accessories.
- configure and troubleshoot router.
- Follow-up with the Customers and Account Managers to complete project on scheduled time.
- Arrange urgent alternate solution in case of any hardware problem or service unstabilty.
I worked Two Years as Purchase Officer in Al-Ahleia Switchgear Co., My Job responsibilities includes:
- Receiving and follow up purchase requisition request from concerned dept.
- Sending enquiries and getting quotations from different supply sources.
- Communication with the vendors / suppliers for negotiation.
- Make comparison statement and placing purchase orders to the suppliers.
- Meeting with Customer and Arrange sample if required.
maintain minimum petty cash for urgent deliveries and report to management with Invoices.
- Send payment request to accounts department upon receipt of material and invoice.
- Maintain purchasing files & records of all purchase orders and associate documents for all processes including scanning of documents.
I completed my Grduation Degree BSCS Computer Science in 2017 with 3.06 GPA.
i have done intermidiate in 2014 in pre-engineering with grade B
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