Muhammad Usman, Production Support Engineer

Muhammad Usman

Production Support Engineer

UDHC

Location
Pakistan - Lahore
Experience
2 years, 9 Months

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Work Experience

Total years of experience :2 years, 9 Months

Production Support Engineer at UDHC
  • Pakistan
  • February 2021 to January 2022

At UDHC Performing responsibilities as a Production Support Engineer (Feb 2021 to Jan 2022) Managing Cura4u.com, Shifa4u.com, Smartclinix.net - some of the successful digital healthcare project Performed HIPAA Compliance Software development requirements for the projects. Ensuring Amazon web services baseline monitoring and alerts using CloudTrail Metric Filters and CloudWatch logs for auditing and security. Deploying .Net application on production servers. Taking care of high availability, scalability and resilience in the application design and architecture. Securing the data at rest and in flight with encryption. Installing and Updating websites SSL certificates in timely fashion. Configuring monitoring tools like Grafana, Prometheus Uptime Kuma and integrating it.

System Support Engineer at KPMG
  • United Arab Emirates
  • January 2012 to April 2013

Job description as System Support Engineer at KPMG includes (Feb 2012 to Apr 2013) Being Part of IT Advisory Team Perform over all IT operations at AGRITECH Pvt. Ltd. (KPMG client), which includes ensuring end to end connectivity b/w head ofice and the plant.
▪Managing Routers, Switches, domain server and mail server with MS Exchange and proxy server with ISA. Setting up PFSense firewall with VPN.
▪Optimizing servers and taking regular backups of the servers.
▪Managing user mailboxes through exchange. Optimizing outlook settings and user mailboxes.
▪Installing Network printer and solving printing related issues RISE School of Accountancy While Working as a Network Admin at Rise School of Accountancy the responsibilities are:
▪Implementing restrictions, network policies and monitoring daily trafic using ISA server, also implemented file server to secure ofice data.
▪Managing Server and domain users.
▪Running both wireless and wired network at Lahore Campus configuring and managing of Wireless routers, AP's

Specialties & Skills

Cloud Computing
Network Support
System Administration
System Support
PFSENSE
FIREWALL
OPERATIONS
SYSTEM SUPPORT
MICROSOFT OUTLOOK
SWITCH (ELECTRICAL COMPONENTS)
VIRTUAL PRIVATE NETWORKS (VPN)
PROMETHEUS (SOFTWARE)
AUDITING

Languages

English
Expert