Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Thank you. Your report has been submitted and will be reviewed shortly.
Muhammad Usman Syed, Operations Team Leader

Muhammad Usman Syed

Operations Team Leader·Snoonu

Pakistan

Bachelor's degree, Administration And Economics

Work experience

Total years of experience: 15 years, 7 months

Operations Team Leader

December 2021 - Present

Snoonu

Karachi, Pakistan

December 2021 - Present

To maintain the high quality of customer satisfaction and run the operation and improve the services by new ideas. Keeping the daily reports, stats and growth for the business to improve. Design SOPs and KPIs for the department to work on.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Office Manager

August 2016 - December 2021

NMCI Pakistan (pvt) Ltd.

Karachi, Pakistan

August 2016 - December 2021

Endorsed the documents, record keeping, Work under the given SOPs by government. Make sure to maintain quality and quantities.

Company industry:
Quantity Survey
Job role:
Quality Control

Customer Service Team Leader

September 2015 - July 2016

Food Panda

Karachi, Pakistan

September 2015 - July 2016

Manage team work under the given SOPs. Achieve the required KPIs given by the company, maintain the customer experience to extreme.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Customer Service Team Leader

October 2014 - August 2015

Eatoye

Karachi, Pakistan

October 2014 - August 2015

Managing team to work under the SOPs and KPIs of the company.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Customer Service Executive

November 2013 - July 2014

Pakistan Telecommunications Company Limited

Karachi, Pakistan

November 2013 - July 2014

Customer dealing on sale and complain. Give customer guidelines for Troubleshooting and tech support.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Customer Service Executive

August 2012 - February 2013

K-Electric

Karachi, Pakistan

August 2012 - February 2013

To deal with customer complaint and guide them accordingly for the solution.

Company industry:
Electric Power Production & Transmission
Job role:
Customer Service and Call Center

Real Estate Consultant

June 2011 - March 2012

Sherry Real state & consultant

London, United Kingdom

June 2011 - March 2012

Company industry:
Construction & Building
Job role:
Construction and Building

Land record clerk

April 2009 - November 2010

Malir Development Authority

Karachi, Pakistan

April 2009 - November 2010

Keep the land record for the government department with high security and with responsibility.

Company industry:
Construction & Building
Job role:
Construction and Building

Education

Karachi University

July 2020

July 2020

Bachelor's degree, Administration And Economics

Pakistan

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Skills

Innovation

Expert

Hardwork

Expert

Consulting

Expert

Management

Expert

Teamwork

Expert

Ms Office

Intermediate

Ms Excel

Intermediate

Languages

Urdu

Native Speaker

English

Intermediate

Hobbies and interests

Motor Sports
Cricket
Reading