System support Engineer
University of Hail
Total years of experience :13 years, 10 Months
Installing and configuring computer hardware, software.systems.networks.printers
and scanners.
Maintaining or replacement equipment.
Troubleshooting a variety of computer issues.
Setting up computer security measures
Creating and Managing users' account, groups in Active Directory.
User Rights (File server) for accessing Network Resources.
Providing Technical Support to Users
Software installation and debugging.
Datacenter servers hardware monitoring
Local and network printers installation.
Domain controller installation and configuration.
Computer labs maintenance.
Installation, maintaining & troubleshooting network & systems.
Installation of IT equipment.
LAN documentation and troubleshooting.
All types of software’s installation.
Preparing ghosts for the computers of different Areas.
Antivirus installation and configuration.
Troubleshoot all kinds of networks and peripheral issues and all kind of network connectivity problems.
Responsible for all networking and technical issues.
Suggest the type of network & hardware to be use at client.
Installation, Maintaining, Configuration & Troubleshooting Network & Systems.
Develop & Configure IP Address scheme on DCHP, WINS.
Checking the Quality of DSL / ISDN over LAN.
Creating report of Network Usage.
Remote Network Management.
Troubleshoot Client Problems.
Maintain and manage all Client
Handling user Interface all type of Problems
Managing & Troubleshoot Outlook Express. Handling user Interface all type of Problems
Responsible for assisting in maintenance of issued login ids and passwords to the end users
Installing and configuring computer hardware operating systems and applications
Monitoring & troubleshooting of LAN infrastructure
Manage and troubleshoot Domain users
Monitoring and maintaining computer systems, Networks
Manage and maintain an internal office network of approximately 300+users
Responsible complete assigned IT asset Inventory
Maintain network and system security via network Anti-Virus
Supporting the roll-out of new applications
Working continuously on a task until completion (or referral to third parties, if appropriate);
Testing and evaluating new technology
Conducting electrical safety checks on computer equipment
Windows Installing
System Assembling
Installing & managing Network & hardware Problems
Handling Interface all type of Problems
Responsible for hardware
2010 - 2012 University of Karachi, Karachi Bachelors in Commerce
2005 - 2006 Government College of Commerce and Economics, Karachi Intermediate (I.Com)
2003- 2004 Paras Model School, Karachi Matriculation (Science Group)