Muhammad Zaker, Customer Service Officer

Muhammad Zaker

Customer Service Officer

Alex Bank

Location
Egypt - Alexandria
Education
Higher diploma, Human Resources
Experience
7 years, 7 Months

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Work Experience

Total years of experience :7 years, 7 Months

Customer Service Officer at Alex Bank
  • Egypt - Alexandria
  • My current job since October 2018

customer service, product sales.

Teller/ CSO at Arab Bank
  • Egypt
  • October 2017 to October 2018

Universal Teller

HR Generalist at Blink22
  • Egypt - Alexandria
  • January 2017 to July 2017

Recruitment, Training, Appraisals, and so on

Telesales Agent at Vodafone UK
  • Egypt - Alexandria
  • December 2016 to January 2017

Telesales Agent

Call Center Advisor at Vodafone UK
  • Egypt - Alexandria
  • April 2016 to July 2016

Education

Higher diploma, Human Resources
  • at American University in Cairo
  • December 2018

Human Resources program by SCE

Bachelor's degree, Accounting
  • at Alexandria University - Faculty of commerce
  • June 2012

Bachelor

Specialties & Skills

Customer Feedback
trainer
HR Management
Customer Service
Trainer
Public speaker
Fast learner
Analytical
Interviewer
customer service

Languages

Arabic
Native Speaker
English
Expert
German
Intermediate

Training and Certifications

Customer service (Training)
Training Institute:
Vodafone UK
Date Attended:
April 2016
Duration:
132 hours

Hobbies

  • Creative solutions
  • Reading
  • Exploring
  • Traveling