Muhammad Ziada, General Manager Operations

Muhammad Ziada

General Manager Operations

We - Telecom Egypt

Lieu
Egypte - Le Caire - Nouveau Caire
Éducation
Baccalauréat, Electronics and Telecommunications Engineering
Expérience
20 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :20 years, 1 Mois

General Manager Operations à We - Telecom Egypt
  • Egypte - Le Caire
  • Je travaille ici depuis août 2017

General Manager for Integrated Data Services Operations and Enterprise Solutions Architect

Owner and GM à AZHA Group
  • Egypte - Ismaïlia
  • Je travaille ici depuis juin 2012

o IT training and consulting center.
o Software house
o Security surveillance System
o Alarming Systems

Crisis Managment Center Engineer à Telecom Egypt
  • Egypte - Le Caire
  • Je travaille ici depuis mars 2013

Establishing the first CMC in Egypt.
Helping in design the center from scratch.
Writing the preliminary RFP "Request for proposal" from other IT partners.
Studying the proposed tenders.

Department Head for "Programms Development and Databases Maintenance" à Telecom Egypt
  • Egypte - Le Caire
  • Je travaille ici depuis février 2012

Business process analysis for the current process in TE.
Create new solution to enhance the current work flow.
Re-create the old-fashioned technologies to make it suitable for the fast-paced customers requirements.
Workshops and sessions for other teams to let them know about new technologies in TE.

Certrfied Technology Instructor à Telecom Egypt Training Sector
  • Egypte - Le Caire
  • Je travaille ici depuis janvier 2010

o WiMAX
• 1 day intensive course for “Telecom Egypt” engineers.
• 5 days course as an outsourcing trainer for Egyptian colleagues.
o GPRS
• 2 days intensive course for “Telecom Egypt” engineers.
o GSM
• 5 days intensive course for “Telecom Egypt” engineers.
o SS7 communication protocol.
• 5 days intensive course for “Telecom Egypt” engineers.
o Digital Telephony
• 1 day intro. for digital PSTN+ISDN.

IT technical support director à Ministry of Trade & Industry - Technology & Innovation Council
  • Egypte - Le Caire
  • janvier 2011 à février 2012

- Support technical decisions
- Build IT infrastructure
- Revise and accept technical specs
- Report direct manger about technical presentation and meetings.
- Attend IT events in Egypt to get last updated technology.
- Research about new technology in "Rapid Prototyping", "3D Modeling" and "Reverse Engineering".

Switching system O&M Engineer à Telecom Egypt
  • Egypte - Le Caire
  • avril 2005 à janvier 2011

o O&M for "CC08" Huawei telephone switching system.
o O&M for "EWSD" Siemens telephone switching system.
o O&M for Optical Network Units "ONU" as peripherals for EWSD and CC08.
o Administrator of the management System and its OMC and DCN.
o Handling exchange data (new codes and tariffs, Subscribers database).
o Managing trunks and signaling between exchanges.
o Backup and Restore Exchange database as well as management network db.
o Patches Incorporation and testing.
o Subscribers Provisioning, Alarm handling and clearance.
o Traffic monitoring, measuring and analysis.

Instructor à IBM & Orascom training center
  • Egypte
  • mai 2004 à janvier 2008

o Programming languages (C, C++, C#, VB.NET).
o Database Structure (Microsoft Access, T¬SQL, SQL+).
o Microsoft Office Suite (MOS).
o ICDL.

Éducation

Baccalauréat, Electronics and Telecommunications Engineering
  • à Cairo University - Faculty of Engineering
  • juin 2004

Graduation project: Motorola PLC emulator software GPA=Excellent.

Specialties & Skills

Telecommunication Services
Technology Research
Windows Network Administration
SQL Servers
Strong communication and presentation skills (Written & Oral)
Pro-active and self-directed in both solving complex technical problems and advanced learning
Innovative thinker with creativity with highly motivated and fighting spirit
Crisis Managment
UX design and implementation
Systems Integration
Team leading and management
OSS/BSS Implementation

Langues

Arabe
Expert
Anglais
Expert
Allemand
Débutant

Adhésions

Egyptian Engineers Syndicate
  • Member
  • September 2004

Formation et Diplômes

Advanced topics in modern management (Formation)
Institut de formation:
Franklin Covey
eTOM (Formation)
Institut de formation:
IEEE
ITIL v3 (Formation)
Institut de formation:
ITIL
PMP (Certificat)
CBCE (Certificat)
CBCP (Certificat)
JNCP (Certificat)
Guinness Records (Certificat)
JNCIA (Certificat)
IBDL (Certificat)
CCNA (Certificat)
Date de la formation:
December 2010
Valide jusqu'à:
December 2010

Loisirs

  • Reading
  • Surfing Internet searching about new gadgets
  • Watching Sci-Fi Movies