Executive Spare Parts
Hinopak Motors
Total years of experience :18 years, 8 Months
Review profitability of all lines to ensure that high margin sales are maximized and encouraged and low margin sales are reviewed to determine improvement in profitability.
Setting up monthly sales, working in teams, maintaining customer relationship, coordinating with different departments.
Develops and maintains effective Parts Department processes to ensure internal and external customer satisfaction.
Minimize VOR, Emergency Order and other charges by careful and planned parts ordering, without adversely impacting on customer satisfaction.
Manage loads according to available Vehicles and ensure 100% dispatched and maintain further load planes.
Liaising with customers, suppliers and transport companies.
Planning, coordinating and monitoring the receipt, order assembly and dispatch of goods.
The efficient utilization of space, ensuring quality, full control of FEFO through system & physically implementation, budgetary targets and environmental objectives are met.
Having a clear understanding of the company's policies and vision and how the warehouse contributes to these.
Planning future capacity requirements and monitoring staff performance and progress.
Motivating and encouraging teamwork within the workforce to ensure productivity targets are met or exceeded.
Producing regular reports and statistics on a daily, weekly and monthly basis. Maintaining standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as liquid, food and beverages are stored safely.
Overseeing the planned maintenance of vehicles, machinery and equipment. Ensure workplace health and safety requirements are met and take responsibility for the security of the building and stock.
Review profitability of all lines to ensure that high margin sales are maximized and encouraged and low margin sales are reviewed to determine improvement in profitability.
Setting up monthly sales, working in teams, maintaining customer relationship, coordinating with different departments.
Develops and maintains effective Parts Department processes to ensure internal and external customer satisfaction.
Minimize VOR, Emergency Order and other charges by careful and planned parts ordering, without adversely impacting on customer satisfaction.
Maintaining adequate inventory levels, ensuring future parts availability.
Developing the long-term partnerships with suppliers; managing the day-to-day supplier performance to ensure meeting of service, cost, delivery and quality norms.
Determining appropriate inventory levels while ensuring periodic parts turnover.
To maintain contact with customers after purchase to ensure customer satisfaction.
Handling stocks and inventory management systems, monthly perpetual.
Working with the Service & Body Paint department, collision repair shop and wholesale account representatives to ensure inventory is available when needed.
Generating Lost Sale Report in DMS.
Communicating with customers and vendors in multi cultural environment.
Managing front counter, retail and wholesale business, enhancing sales through emails and telephonic conversation with customers, preparing quotation and follow up and competitive price quoting for wholesale customer, Annual and six months report and dead stock detail list.
Design and execute purchase schedule for timely procurement of direct & indirect. Weekly Purchase Order planning based on the Average sale of spare parts, paints and consumables items. Co-ordination with principals in regards of Spare Parts Operation.
Manage warehouse/store operations ensuring optimum inventory levels to achieve maximum cost savings without hampering operations. Monitoring of the entire warehouse activities like Receipts of materials, Physical checking of material with Invoice, Verification of damaged items, proper Binning of items.
Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals.
Ensure that necessary improvements and corrective measures are taken where variations from target achievement occur.
Streamlining the system & procedures for effective inventory control to ensure ready availability of materials and increasing the inventory turnover.
Planning & managing the overall procurement of spare parts and requirements and maintaining desired stock levels.
Interfacing with cross-functional departments for ascertaining annual strategies for sales & procurement; budgeting and planning funds for sourcing and procurement ensuring optimum utilization of material and maximum cost savings.
Analyzing & reviewing the market response/ requirements and communicating the same to the sales teams for accomplishment of the business goals.
Managing and achieving parts sales target according to plan.
Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
Suggesting additional related parts to improve sales.
Handling and providing prices for telephonic inquiries.
Preparing sales orders, invoices and delivering parts.
Receiving payment or obtaining credit authorization.
Examining returned parts for defects, and ensuring exchange/ refund of defective parts.
Mark and store parts in stockrooms according to prearranged systems.
Maintain client relation by creating there CRM & ensuring Customer Satisfaction.
Inventory management, Classification of stocks, Ageing of stocks, and Valuation of stocks.
Monitoring fills rate, Back order status and Location planning and maintenance & MIS Reports.
Submits all parts warranty and return claims within the required time frame to receive maximum credit.
Maintaining and developing relationships with new and existing customers in person and via telephone calls and emails.
Pass with B+ Grade