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Muhammad Atif Memon, IT Administrator

Muhammad Atif Memon

IT Administrator·Alessa Trading Company

Saudi Arabia

Bachelor's degree, Computer Science & Network

Work experience

Total years of experience: 16 years, 0 months

IT Administrator

January 2014 - Present

Alessa Trading Company

Riyadh, Saudi Arabia

January 2014 - Present

Network & Server Implementation for Windows 2012 onsite & Cloud based.

Project Manager for ERP NAV 2013 Implementation & Migration from Axapta.

Worked as Business analyst for textile, wholesales and manufacturing and Human Resource module.

Installation of ERP Microsoft NAV 2013 R2.

Scheduling upgrades and security backups of hardware and software systems.

Installing new systems: guaranteeing the smooth running of all ICT systems, including anti-virus software, print services and email provision.

Providing secure access to the network for remote users; securing data from internal and external attack; offering users appropriate support and advice.

Managing crisis situations, which may involve complex technical hardware or software problems.

Recommends information technology strategies, policies, and procedures by evaluating. organization outcomes; identifying problems; evaluating trends; anticipating requirements.

Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.

Vendor & Equipment evaluation in terms of technology provision & cost benefit of services.

Ensure support levels to optimum levels & end-user satisfactions are met. Analyze Help desk report logs, thereby establishing staff performance, arriving at permanent solutions to recurring problems.

Company industry:
Industrial Production
Job role:
Administration

Network & IT Manager

December 2012 - December 2013

Alpha Telecom - Callem

Riyadh, Saudi Arabia

December 2012 - December 2013

• Planning and implementing additions, deletions and major modifications to the supporting infrastructure company-wide.
• Oversees the implementation of network security at the corporate level.
• Anticipates future network needs, identifies proactive solutions to satisfy needs.
• Vendor and Equipment evaluation in terms of technology provision, cost benefit and the quality of services.
• Oversee the development of the LAN / WAN. Recommend reliable but cost effective technology for the establishment of wide area connectivity at branches.
• Ensure support levels to optimum levels and end-user satisfactions are met. Analyze Help desk report logs, thereby establishing staff performance, arriving at permanent solutions to recurring problems.
• Establish SLA with support vendors, network service providers in the best interest of the organization and ensure maximum possible uptime.
• Ensure maximum possible utilization of the network bandwidths. • Establish benchmarks for server sizing and bandwidth requirements.
• Ensure restricted access to data center for data security, in terms of physical and logical access. Maintenance of security logs and their analysis.
• Ensure scheduled maintenance procedures to achieve maximum life cycle of all hardware and software used at the organization.
• Management reporting for all issues relating to the IT Help Desk functions, Systems, Network functioning and Data center issues.
Establishment of alternate connectivity as backup for business critical applications and systems.
• Branch readiness compliance in terms of infrastructure amenities.

Company industry:
Telecommunications
Job role:
Information Technology

Project Manager

June 2010 - November 2012

1st Entertainment Company

Riyadh, Saudi Arabia

June 2010 - November 2012

• Project Manager for Implementing Microsoft NAV ERP with B2IT Solution
• Managing Database Integration & Migration for ERP
• Prepare feasibility studies for projects including analysis of recommended solutions that meet business and functional requirements, in addition to cost analysis, risk management analysis in terms of cost, time and quality.
• Manage the team of Network & System Support Executive for all local Desktop Users, Windows User/Group Management, Rights/Permission Assignments, Network Cabling, Desktop Installation/Configuration, Network Printing, Internet Access Control and End-User Support.
• Administration of 3 Servers in windows 2008 Active directory integrated environment including Domain Controllers, File & Print Server, Network Access Storage (NAS), ISA Server, Mail Server, Web Server, FTP Server and instant messaging Server.
• Ensure project-specific installation and configuration of IT resources such as OS, patches, database etc.
• Implementing an innovative solution for managing/updating all servers/workstations with most recent anti-virus software from centralized location.
• Responsible for daily backups like user data, Exchange user’s data, and SQL Backup data
• Configured security for VLAN through access list.
• Managing Microsoft ISA servers for Internet accesses on LAN.
• Managing System Policies, NTFS Security
• Managing Web Publishing
• Liaise with other functional departments regarding the development of a feedback method for clients to ensure continuous customer satisfaction.
• Ensure effective communication and sharing of knowledge between all related parties to avoid un-necessary duplication of efforts.
• Lend a hand to other divisions whenever required to guarantee the success of cross departmental function in major projects.

Company industry:
Entertainment
Job role:
Information Technology

Education

Muhammad Ali Jinnah University

December 2009

December 2009

Bachelor's degree, Computer Science & Network

Pakistan

GPA (point): 2.72 out of 4

GPA (point): 2.72 out of 4

Hospital Management System Project designed and performed with the team of university student for Pakistan Steel 100 Bed Hospital, Steel Town. Project mainly focused on there Out patients database, management and reporting of different consultant School Management System Web development project was submitted for partial requirement of course. Online school management website was enhanced with features of online admission form, test and result it can also manage internal system of attendance, hourly (First term, Mid term, Final Exam) with past record history of student from the day of Admission. Corporate SMS Application Final Year Project Short Messaging Service server interacts with PHP and mySql Database to send and receives SMS. Features included keyword based implementation, database search with auto respond query. Admin and user panel interface to separately manage the performance.

Skills

Cisco Security
Expert
Cisco Security
Expert
Microsoft Servers
Expert
Microsoft Servers
Expert
Microsoft Dynamics
Expert
Microsoft Dynamics
Expert
Microsoft Office 2K
Intermediate
Microsoft Office 2K
Intermediate
System Network Troubleshooting
Intermediate
System Network Troubleshooting
Intermediate
PHP MySql
Beginner
PHP MySql
Beginner
Network Troubleshooting
Intermediate
Network Troubleshooting
Intermediate
Microsoft Navision
Intermediate
Microsoft Navision
Intermediate
SaaS
Intermediate
SaaS
Intermediate
Cisco Security
Expert
Cisco Security
Expert
Microsoft Servers
Expert
Microsoft Servers
Expert
Microsoft Dynamics
Expert
Microsoft Dynamics
Expert

Languages

English

Expert

Urdu

Native Speaker

Arabic

Beginner