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Muhammad Ayub Khan, Senior Technical Product Ower/Delivery Manager

Muhammad Ayub Khan

Senior Technical Product Ower/Delivery Manager·Etisalcom

Bahrain

Master's degree, M.Phil Computer Science

Work experience

Total years of experience: 21 years, 3 months

Senior Technical Product Ower/Delivery Manager

May 2024 - Present

Etisalcom

Manama, Bahrain

May 2024 - Present

Company industry:
Software Development
Job role:
Management

Lead Product Owner/Agile Coach

January 2022 - Present

The Moon Group FZ LLC

Dubai, United Arab Emirates

January 2022 - Present

Company industry:
IT Services
Job role:
Information Technology

Senior Product Manager

January 2021 - December 2022

April & June Digital

Berlin, Germany

January 2021 - December 2022

Company industry:
IT Services
Job role:
Information Technology

Senior Product Manager

December 2020 - December 2020

FCS Computer Systems Sdn Bhd

Malaysia

December 2020 - December 2020

Project: Hospitality Products (Housekeeping, Engineering etc)
- Working as Senior Product Manager  Taking care of all the change requests and new features from sales and other stakeholders
- Leading a team of Developers and Designers to achieve goals according to stakeholder’s requirements
- Improvement in current web and app functionalities
- Taking care of backlog and user stories as per Business and Technical Requirements
- Enhancing user experience with the help of designers and dev team
- Day to day activities for status update and new requests
- Training team to work in agile methodology
- Grooming sprint goals to development team
Company industry:
Software Development
Job role:
Information Technology

Product Owner (Digital Development)

May 2017 - December 2019

Capgemini Malaysia

Malaysia

May 2017 - December 2019

Projects/Tasks:
- Taking care of Backlog and Roadmap with a Estore Vision
- Improvement in current processes and introducing new process
- Leading team of developers, business analysts and designers in terms of achieving the goals
- Designing and grooming for Sprint Goals
- Business Process Improvement
- Taking care of Revenue and Numbers
- Training to Different teams for the new portal
- Understanding and Analyzing Business and Technical Requirements
- Leading the design team to manage the expectations as per business
- Project Management & Software Development: Worked with scrum development team in an agile environment to write & refine user stories, define acceptance criteria & manage the overall software development lifecycle
Company industry:
IT Services
Job role:
Information Technology

Senior Product Manager

December 2014 - April 2017

Celcom Planet Sdn Bhd

Malaysia

December 2014 - April 2017

•Project: www.11street.my
•Managing Stakeholder requirements Requirement Analysis and Story Board
•Presenting new ideas and promotions for better customer experience
•Delivering exceptional customer and supplier ecommerce experiences for millions of users in five countries
•Knowing customers and help increase conversion rates, engagement times, and user loyalty
•Coordinate with designers, developers, business development, marketing, and logistics counterparts in order to maintain and improve the services
•Designing and implementing trust and safety rules for customers Have the responsibility of ensuring that product is functioning properly
•Proposing solution for the problems facing in the product
•General Test and ensure a proper roll-out of all new features developed by Development Team
Company industry:
Internet & E-commerce
Job role:
Information Technology

Country Product Manager

December 2013 - November 2014

Lazada Malaysia (E-Commerce Amazon) MSC Status

Malaysia

December 2013 - November 2014

Delivering exceptional customer and supplier ecommerce experiences for millions of users in five countries
Developing data-driven strategies to rollout and to adjust features
Knowing customers and help increase conversion rates, engagement times, and user loyalty
Coordinate with designers, developers, business development, marketing, and logistics counterparts in order to maintain and improve the website
Have the responsibility of ensuring that product is functioning properly
Proposing solution for the problems facing in the product
Test and ensure a proper roll-out of all new features developed by the regional team
Company industry:
IT Services
Job role:
Management

Senior Web Solution Architecht

October 2012 - November 2013

Xchanging Asia Pacific

Malaysia

October 2012 - November 2013

• Understanding Business Requirements
• Helping Business Analysts Team to make BRD
• Planning, Analyzing and Defining web solutions
• Designing architecture for Cloud based systems
• Supervising technical implementation
• Communication with testing team for better QA
• Solution to maintenance and quality assurance of application
• Getting feedback from Testing Department and solving the issues
• Identifying configuration changes to applications
• Planning, Estimating and managing delivering a project
• Participating in determining resource status and needs
• Database Architecture
• Trainings and Presentations
• Conducting Workshops
Company industry:
IT Services
Job role:
Information Technology

IT Project Lead

October 2009 - March 2012

Esmology Group (Malaysia)

Malaysia

October 2009 - March 2012

• Planning, Analyzing and Defining solutions
• Understanding & Designing business requirement documents
• Supervising technical implementation
• Implementing or leading implementation of technical structure
• Directing design, coding and testing of program modules
• Directing maintenance and quality assurance of application
• Creation, Execution and Documentation of test cases
• Identifying configuration changes to applications
• Deploying an application
• Recognizing the security risks, financial and legal threats
• Planning, Estimating and managing delivering a project
• Participating in determining resource status and needs
• Database Architecture
Company industry:
IT Services
Job role:
Management

Senior Softwar Engineer / Team Leader

September 2006 - June 2009

Webciters(Netherland Based)

Other

September 2006 - June 2009

• Developing, optimization and maintaining Web-oriented Database applications
• Designing Web projects architecture
• Making Analysis of projects to do it in short time with efficiency
• Gathering Requirements
• Leading the web programmers and Designers
• Making schedule to meet deadlines of each project
• Guiding team and introducing different techniques to do projects
• Testing projects and bug fixing
• Client Communication
Company industry:
IT Services
Job role:
Engineering

Senior PHP Software Engineer

June 2005 - August 2008

Jellyfish Designs

Other

June 2005 - August 2008

• Developing Websites using PHP and MySql
• Designing Websites using HTML, DHTML, Adobe Photoshop, Flash, CSS
• Working on AJAX based CRM System
• Maintenance of projects and CRM system
Company industry:
Software Development
Job role:
Information Technology

PHP Software Engineer

September 2004 - May 2005

URAAN Soft

Other

September 2004 - May 2005

• Developing and Designing web based database applications using PHP/ASP
• Handling the designing work in HTML, Photoshop, Flash and CSS,
• Making applications more user friendly using JavaScript
Company industry:
IT Services
Job role:
Information Technology

Web Designer and PHP Programmer

June 2003 - July 2004

Nescio Technologies

Other

June 2003 - July 2004

Web Designing and Development in PHP.
Worked with php, adobe photoshop, flash, html, mysql
Company industry:
Internet & E-commerce
Job role:
Information Technology

Education

University of Central Punjab

October 2009

October 2009

Master's degree, M.Phil Computer Science

Pakistan

GPA (point): 2.8 out of 4

GPA (point): 2.8 out of 4

MSCS equivalent to M.Phil in Computer Science Total 18 years of education

University of Central Punjab

December 2003

December 2003

Bachelor's degree, Computer Science

Pakistan

GPA (point): 2.8 out of 4

GPA (point): 2.8 out of 4

Graduation in Computer Science

Skills

CRM software
Expert
CRM software
Expert
E commerce
Expert
E commerce
Expert
Product Management
Expert
Product Management
Expert
Database Analysis
Expert
Database Analysis
Expert
Solution Architecture
Expert
Solution Architecture
Expert
Adobe Photoshop
Intermediate
Adobe Photoshop
Intermediate
HTML
Expert
HTML
Expert
Open Source Web Solutions (PHP & MySQL)
Expert
Open Source Web Solutions (PHP & MySQL)
Expert
AGI with combination of PHP and Asterisk
Intermediate
AGI with combination of PHP and Asterisk
Intermediate
Asterisk to build IVR
Intermediate
Asterisk to build IVR
Intermediate
Asterisk to build IVR
Intermediate
Asterisk to build IVR
Intermediate
JQuery
Expert
JQuery
Expert
Linux
Expert
Linux
Expert
AJAX
Expert
AJAX
Expert
Javascrpt
Expert
Javascrpt
Expert
Project Management Skills
Expert
Project Management Skills
Expert
Solution Architecht
Intermediate
Solution Architecht
Intermediate
Providing prototype of Solutions before implementations
Expert
Providing prototype of Solutions before implementations
Expert
Database Architechture
Expert
Database Architechture
Expert
User Requirements Gathering
Expert
User Requirements Gathering
Expert
Business Analysis
Intermediate
Business Analysis
Intermediate
Project Lead/ Management
Expert
Project Lead/ Management
Expert
Web Development
Expert
Web Development
Expert
FinTech
Expert
FinTech
Expert
Banking
Intermediate
Banking
Intermediate
web Analytics
Expert
web Analytics
Expert
Web 2.0
Intermediate
Web 2.0
Intermediate
Responsive Layout
Intermediate
Responsive Layout
Intermediate
Agile
Expert
Agile
Expert
SCRUM
Expert
SCRUM
Expert
Delivery Management
Expert
Delivery Management
Expert
Product Management
Expert
Product Management
Expert
CRM software
Expert
CRM software
Expert
E commerce
Expert
E commerce
Expert
Database Analysis
Expert
Database Analysis
Expert
Solution Architecture
Expert
Solution Architecture
Expert

Languages

Urdu

Expert

English

Expert

Hindi

Expert

French

Intermediate

Malay

Beginner

Training and Certifications

Certifications
SCRUM Certified Product Owner
Sep 2019
Show credentials
Training
Six Sigma Xchanging Malaysia
Xchanging Malaysia
Jan 2013
Writing Research Papers
University Teknologi Malaysia
Jan 2013

Hobbies and interests

Bedminton, Reading Articles, Cricket, Movies, IT News