Accounts & Admin officer
The Aaryan Institute
Total years of experience :8 years, 1 Months
•Managing Students records including Fees Status & course selections.
•Maintaining student’s financials — Fee deposits & reconciliation on monthly basis.
•Other Account payable & receivable.
•Preparing General Ledger.
•Payrolls and utilities.
•Communications via SMS services.
•Preparation of Staff Salaries.
•Events Management - Prize Ceremony, Outdoor recreational activity etc.
•Preparing defaulter Reports & communicate.
•CCTV Monitoring
Maintain All Customer Data-Services used by the customer, repeat visits.
* Maintain the Customer Ledger and General Ledger
* Prepare Daily Sales Reports
* Preparation of Staff Salaries
* Cash receipt & deposits.
* Online Spare Parts Enquiry
* Promotion communication -- sms service
* Complain Services: Receiving customer complains on call & email-Provide solution with
coordination of concern department.
Handle Incoming and Outbound Calls from a national Customer base.
* Provide detailed information on services and products to customers.
* Enter Accurate and Complete Customer Information into system.
* Produce Daily Call Reports for Management.
* Responsible to Handle and Resolve Customer Complaints.
* Performed Customer Verifications.
* Schedule and follow up on installations and Service Calls.
Training
CCTV Installation.
Laptop assemble and disassemble.
Mobile assemble and disassemble.
Ethernet Cable Installation & Jack.