IT Manager
Imtiyazat Alriyadha General Contracting Company
Total years of experience :17 years, 3 Months
Planning and Strategy:
• Develop IT strategies aligned with organization goals.
• Assess emerging technologies and trends to guarantee scalable infrastructure meeting current and future business requirements
• Provide guidance for technology adoption and integration.
• Execute end-to-end project activities encompassing project planning, estimation, scoping, requirements gathering, and oversight of implementation and deployment processes.
Design and Implementation:
• Plan, design, and execute infrastructure solutions.
• Collaborate with vendors, consultants, and internal teams to ensure the successful implementation of projects
Operations and Maintenance:
• Manage IT infrastructure performance, availability, and security.
• Establish comprehensive level 3 support for all IT users and components.
• Develop and enforce company-wise IT policies and procedures.
• Conduct regular audits for improvement and optimizations
• Lead CCTV Department, overseeing operations, develop SOPs, and implement security protocols.
Team Leadership and Development:
• Manage IT teams, assigning roles and performance objectives to ensure streamlined day-to-day IT operations
• Provide training and growth opportunities for the IT team.
Budget Management:
• Develop and oversee IT budgets for cost-effective solutions and resource allocation.
• Monitor expenses, review contracts, and negotiate with suppliers to achieve cost savings.
• Manage Service Level Agreement (SLA) negotiations.
Security and Compliance:
• Implement and uphold security controls, protocols, policies, and procedures to safeguard the infrastructure from threats and vulnerabilities.
• Ensure compliance with regulatory requirements and industry standards regarding IT infrastructure.
Disaster Recovery and Business Continuity:
• Create and manage disaster recovery and business continuity plans.
• Perform regular tests and exercises to assess the efficacy of recovery strategies and procedures.
Key Responsibilities:
• Support the direct manager in providing updated IT solutions and staying abreast of IT administration best practices.
• Prepare and manage annual IT department budgets to align with approved budgets.
• Install and operate various servers, systems, and hardware including XenApp Citrix, VMware ESXi, Exchange server, Mail Server, TMG forefront, ASA Firewall, GFI Proxy, Hyper V, P2P VPN, Symantec endpoint enterprise, and Trend Micro.
• Manage extensive Data Center Infrastructure Services including Windows Server, Active Directory, GPO's, DNS, and DHCP server.
• Assess, design, and implement project infrastructure for SharePoint 2013 Farm, integrating with all systems and tools.
• Identify and troubleshoot computer hardware and network system issues.
• Maintain asset preservation, information security, and control structures.
• Handle incidents, requests, and interface with other IT activities.
• Manage projects and liaise with suppliers and contractors to ensure timely project completion.
• Ensure data security, network access, and backup system integrity.
Key Responsibilities:
• Provided support to the Operations Coordinator on administrative,
personnel, and financial activities required for the project
• Implemented the asset inventory process, including procurement and
reporting to Operation Coordinator
• Handled incoming and outgoing shipments of various goods and
equipment.
• Responsible for warehouse management of all inventory in the
organization. Take driving responsibilities when required to support
particular project goals
• Managed the building maintenance and provided monthly utility bills to
finance.
Highlights:
• Played a key role in migrating business clients to ERP Platform
Responsibilities:
• Identified organizational requirements and recommended infrastructure solutions.
• Led installations and configurations of server 2012 domain controller, tailored to clients' needs.
• Managed hardware installations, including CISCO routers, switches & Wireless controller, enhancing network performance.
• Provided user support, system administration, and troubleshooting for computer systems and networks.
• Conducted regular system checks and preventive maintenance for optimal performance.
• Implemented security protocols to mitigate potential threats.
• Monitored system performance reports and implemented remedial measures as needed.
• Managed site-wide aspects of the Organization Information System and maintained inventory of IT equipment and accessories.
