Muhammad Kamran Hafeez, Network Support Engineer / Regional IT Co-ordinator

Muhammad Kamran Hafeez

Network Support Engineer / Regional IT Co-ordinator

ALLIED BANK PAKISTAN

Location
Pakistan
Education
Master's degree, MCS
Experience
22 years, 9 Months

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Work Experience

Total years of experience :22 years, 9 Months

Network Support Engineer / Regional IT Co-ordinator at ALLIED BANK PAKISTAN
  • Pakistan - Multan
  • My current job since November 2009

responsibilities:
o Deployment of Branches.
o Design and Implementation of Infrastructure for Branches.
o Installation and maintenance of Linux Servers and Clients
o Installation of Network/Hardware Equipment.
o Maintenance of Network, Computer Systems, Flatbed printers, Biosec and other devices.
o Provide 1st level support for all hardware and software problems reported, documenting problems and solutions as required.
o Escalate and route complex or unsolved problems to second level support specialists.
o Perform new installations and updates for all IT equipment, including desktops, laptops, printers, etc.
o Provide basic training to end users on both hardware and applicable software.
o Identify opportunities and recommend solutions that will enhance or improve current business processes.
o Assist the I.T. Services group, where applicable, in their day-to-day responsibilities.
o Follows up on faulty hardware and software purchases by pursuing warranty advantage through distributors and manufacturers.
o Ensures software, hardware and network installs, re-installs, upgrades, moves, changes and relocations are made when necessary and as required.
o Create, configure and backup of users and groups in Active Directory.
o Installation, customization and troubleshooting of Windows 2003 Server and workstation XP/Vista and Windows 7 Ultimate
o Prepare technical report related to software and hardware for maintenance and upgrade.

Network Engineer (BPS 18) at Directorate General Immigration & Passport Pakistan
  • Pakistan
  • November 2004 to October 2009

o Searching of SITE for Regional Passport Offices.
o Deployment of Regional Passport Offices.
o Design and Implementation of Infrastructure for Regional offices.
o Security Policy Making & Configuration of IDS/IPS.
o Configuration and Maintenance of Voice over IP Links.
o Laying of Networking Cables, Patch Panel and IOS
o Provide Technical Support & Maintenance.
o Additional charge of System In charge at Directorate General Immigration & Passports (Regional Passport Office Multan).
o Administrate the PPMS (Pakistan Passport Management System) applications for Token Generation, Bio Metric, Photo Section, Data Entry, Scanning Passports and Delivery System.
o Training of Staff at PPMS (Pakistan Passport Management System) applications for Token Generation, Bio Metric, Photo Section, Data Entry, Scanning Passports and Delivery System.
o Supervision of all data capturing sections to keep them running smoothly

Network Engineer at SAZTEL
  • Pakistan
  • October 2004 to November 2004

Configuration of Radio Modems
Configuration & Establishing of Radio Link
Configuring Radio Modems with Routers
Preparing Connectors for LOW LOSS, HIGH LOSS, & NORMAL LOSS CABLES
Laying of NORMAL LOSS, LOW LOSS & HIGH LOSS Cables from Radio Antenna to Radio Modem
Laying of Networking Cables, Patch Panel and IOS.
Provide Technical Support & Maintenance.
Installation and troubleshooting.
Keep total system updated and alive.

TECHNICAL SUPPORT ENGINEER at SYNERGY COMPUTERS PVT. LTD. PAKISTAN. ( www.synergy.net.pk )
  • Pakistan
  • September 2003 to September 2004

o To Provide Technical Support, Maintenance, Installation and trouble shooting of following, PAR Machine, Electronic Cash Draws, SERVERS, END USER PCs, Printers, DAT Drives, CD-Drives, Floppy Drives, Switches, Local Area Network and Wide Area Network.

System Administrator at AL-MAKKAH TRADERS
  • Pakistan
  • August 2001 to August 2003

o Laying of Networking Cables, Patch Panel and IOS.
o Provide Technical Support & Maintenance.
o Installation and troubleshooting.
o Keep total system updated and alive.
o Assist the end users to enter data in Microsoft 2000 environment.
o Keep Local Area Network Up..

Lab Administrator at CORVIT SYSTEMS
  • Pakistan
  • July 2003 to August 2003

Keep up the lab and trouble shoot the problems.

Technical Assistant at PAKNET MULTAN PAKISTAN
  • Pakistan
  • July 2003 to August 2003

Assistance in all Technical matters.

Education

Master's degree, MCS
  • at VIRTUAL UNIVERSITY of PAKISTAN
  • October 2012
Diploma, CCNA
  • at CISCO
  • June 2003

Assembling and installation of o.s. of routers. WAN protocols. Security. Framerelay. x.25. ATM

Diploma, CCNP
  • at CORVIT SYSTEMS LAHORE
  • June 2003

Assembling and installation of o.s. of routers. WAN protocols. Security. Framerelay. x.25. ATM Remote Access Servers. DDR VTP, Switching, Trunk links

Diploma, LINUX
  • at CORVIT SYSTEMS LAHROE
  • June 2003

Administration And Configuration Of Different Linux Server Like NFS, Samba, DNS. MAIL, FTP, Squid And Apache Web Server

Diploma, HTML, JAVA, C++, SYSTEM ANALYSIS AND DESIGN, OPERATING SYSTEM, many more
  • at Govt. Science College
  • March 2002
Bachelor's degree, C++, Visual Basic, Pascal, Cobol
  • at Bahauddin Zakriya University
  • March 2000

i have a lot of experience in programming due to my Bachelors courses.

Specialties & Skills

Data Entry
Installation
Visual Basic
MS-WORD
MS-EXCEL
MS-POWERPOINT

Languages

English
Expert
Urdu
Expert