Muhammad Rizwan Rashid

Identified the management position, duties and responsibilities.

Lead a team of engineers in Jeddah and Riyadh.
Taking care of parts/modules movement between departments and keeping track of inventory.

Coordinate engineering work in multiple projects / large single project.

Perform planning role for engineering deliverables with respect to overall project schedules.

Track project progress, issue progress reports, track man hours and productivity.

Coordinate with other department to ensure that project is completed on time.

Quality assurance and improvement of discipline work process and implementation method.

Look after physical and investigative processes, including technical support.

Provide technical assistance to the staging engineer for ATM preparation so that that the activity is accomplished on time.

Provide assistance with the management position, duties and responsibilities.

Look after physical and investigative processes, including technical support.

Assist staging supervisor for the completion of daily tasks assigned by the supervisor.

Achievement:-
Traveled to Dubai in 2012 as a trainer. Tested and evaluated the engineers under training.

Preparation of Opteva Cash Dispensers with and without Depositor/Bulk Note Acceptor from DIEBOLD.

Installation, Upgrades, Hardware trouble shooting and maintenance of ATMs

integrated with BNA (Bulk note acceptor), BCD (bulk cash depositor), under O/S2 Warp4 and Windows2000 /XP platform using online connectivity as
SNA/SDLC, X.25 and TCPIP legacy protocol. (MDS, I, IX series and OPTEVA series of DIEBOLD ATM).

Performing Q.C. (Quality Check) for the machine to be released in the field.

Refurbishing of I, X, IX & Opteva machines.
Preparing feed back & testing for the new software installed on the machines.

Addressed ATM first and second-line services.
Implemented hardware maintenance plans.
Resolved customer’s trouble and replenishment calls.
Visited 4 to 6 customers daily and performed preventive maintenance.
Assisted other engineers during heavy work load periods.

Network administration and backups.
Troubleshooting and maintenance of network.
Controlling and managing data flow.
Managing correspondence files with clients.
Computer hardware maintenance at head office and site.

Internship from NETS(National Engineers Training Services) in Networking and managing CISCO devices such as 2900 and 1900 and also worked on ATM, HDSL and MUX. Dated from 1-2-2002 to 1-3-2002