شعيب عمر

BRANCH MANAGER OPERATIONS في ASKARI COMMERCIAL BANK LTD- PAKISTAN ARMY BANK

• باكستان - روالبندي
• أشغل هذه الوظيفة منذ يوليو 2013

• Monitor daily operations to ensure a free flow process, and also supervise the execution of daily tasks
• Develop and enforce sound policies and structures for the growth of the business unit
• Oversee the processing of centralized loans and other banking activities to ensure due process, accuracy and accountability are followed
• Develop and monitor card issuance and delivery process for customers. This includes Debit, Credit and Prepaid cards. PIN management for all these cards in their relevant systems.
• Devise the in-store processes including onboarding of both Asset & Liability products, customer servicing, and cash related processes.
• Create and implement long-term operations plan for the local division to ensure continuity of business operations.
• Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels
• Develop financial backup plans to protect business operations in the event of major crises that could result in huge losses
• Collaborate with heads of other units and group operations to develop best practices for successful banking operation.
• Manage the operations unit that includes reviewing and authorizing payment; monitor and control a range of similar corporate payment operations such as SARIE, SWIFT, utilities etc., ensuring compliance with Bank policies & procedures, Central Bank rules & regulations and the delivery of a high-quality service to customers
• Verify all transactions related to complex and high-risk payments ensuring their closure as per required timelines. Review all complicated queries, complaints and provide guidance on their successful resolution
• Contribute to the development of and implement the SLA for the processing of incoming and outgoing payments. Implement special workflow for government and corporate payments.
• Establish communication method for foreign currency payments issues (incoming or outgoing). Define threshold amounts in funds transfer and coordinate with treasury for processing such transactions
• Managing credit portfolio of Branch of Rs.500 Million
• Credit Lines renewals
• Risk Management
• Disbursements of facilities
• Markup recovery & Reconciliations
• Letter of Credit (LCs) Issuance
• Checks to identify weaknesses in the effectiveness of key controls specifically in Treasury Ops, Credit Ops & Trade Finance. Provide recommendations for improvement to minimize risk and safeguard bank’s assets Trade Financing
• Review critical accounts i.e. Sundries, Income & Expense and update line management on potential risks related to inadequate accounting entries.
• Supervise the functioning of the branch
• ATM Balancing & Replenishment
• Review of high value transactions
• Review of suspicious transaction
• Electronic Know Your Customer (E-KYC) compliance
• Income and account turnover
• Income and transactions reconciliation
• Customer services
• Foreign currency transactions & coordination with treasury
• Branch log verification
• Making sure the controls on cash receipts and cash payments are properly followed and to report any exceptions directly to the Branch Manager.
• A review of the daily transactions and making sure that they are reconciled with the ledger records.
• Daily balancing of control heads
• Monthly management reporting
• Reconciliation of cash balance
• Internal compliances
• To acts a point of conduct for internal/external audits