IT Manager
KBM Group UK Lahore
Total des années d'expérience :14 years, 0 Mois
Key Responsibilities
Design and implement reliable and cost-effective systems to safeguard the enterprise systems (hardware, operating system, SAN Storage) and other related infrastructure for the data center
Monitoring of Operating System and Server performance to recommend necessary system enhancements for optimum utilization of available resources
Develop and manage backup and restoration activities for disaster recovery strategy for all of the systems and servers
Manages the data center and computer host systems including hardware, software and equipment such as CCTV system, air-conditioning system, UPS (uninterrupted power system) and fire protection system
Handling OS related queries from end users along with providing support internal IT users and support vendors for smooth and efficient operation
Administration of SAN and all the data related to databases is available 24/7
Registering and transferring of domain and all related queries of website
Monitor and evaluate reporting employees Any Other Projects Assigned by the Management
Manage information technology and computer systems Design, develop, implement and coordinate systems, policies and procedures
Ensure security of data, network access and backup systems Preserve assets, information security and control structures
Achievements:
Migration of Microsoft window server 2008 AD, DNS, DHCP, DFS Replication, IIS to Microsoft Window server 2012 AD, DNS, DHCP, DFS Replication, IIS
Migration of Microsoft exchange server 2010 (200+ users mailbox) to Microsoft exchange server 2013
Create VPN System with 5 branches London UK, Barking UK, Luton UK, Elephant & Castle UK, Lahore Pak,
Live Migration of Hosting Server, 300 websites move to New hosting server
Install & Configure of Backup solutions for all servers on NAS Servers
Key Responsibilities
Provide all type of IT Solution in all branches. Design, organize, direct, control and evaluate the operations of information systems and electronic data processing
Develop and implement policies and procedures for electronic data processing and computer systems operations and development. Manage & Supervision of all network systems, servers, CCTV systems, PBX, printers, Etc.
Meet with managers to discuss system requirements, specifications, costs and timelines. Control the computer systems budgets and expenditures
Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems
Provide orientation to new users and train staff about potential uses of existing technology along with providing individual training and support on request
Provide recommendations about accessing information and support. Troubleshoot all technology issues. Maintain log and/or list of required repairs and maintenance. Make recommendations about purchase of technology resources
Maintain current and accurate inventory of technology hardware, software and resources
Achievements:
Designed and installed 700 plus CCTV Cameras in 27 Branches of Bundu khan and config all cameras & DVRs/NVRs to access for online monitoring in Control Room Head Office
Installed Windows Server 2012 & configure AD DS Server, DNS Server, DHCP Sever, Group Policy, VPN, Mailing Exchange Server 2013, ISA Server
Designed Network System Using LAN, WAN, VLAN, MPLS and config Mikrotik, Pfsense, Routers, Switches, Wireless Acces Point, Firewalls, in 27 Branches of Bundu Khan Group
Installed and managed 200 plus computers & all type of printers
Developed Call Center system for online ordering
Designed Local network system and create local servers for taking order in Tab from restaurant customers, and link Tab with kitchen and cash counters pc and network printers
Clients: Js Bank, Kasb Bank, Dubai Islami Bank, PIA Booking Office, PIA Cargo & Flight Kitchen, (All Over the Punjab)
New Installation and Maintenance of networking, CCTV integrated with security Alarm system, Access Control System, Smoke detector, & Metal Detection system
Key Responsibilities
Supervised the work of Security Officers and/or other personnel, as assigned; ensured that personnel delivered high quality service; evaluated service quality and initiated any necessary corrective action in a timely manner along with management of Security Systems
Met with Branch management and/or client representatives for status updates and to address any actual or potential problems; provided support during client start-ups; input to security planning, assessments and surveys
Participated in and coordinates with Branch management the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect
Maintained a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures
Maintained computer hardware and software applications inventory for the purpose of ensuring availability of equipment
Involved in troubleshooting malfunctions of hardware and/or software applications for the purpose of determining appropriate actions to maintain computer lab operations. Identified root causes of complex problems
Performed routine and preventive maintenance of computer lab and classroom equipment (e.g. dusting, cleaning, virus scanning, creating/clearing Internet bookmarks, defragmenting, etc.) for the purpose of ensuring the availability of equipment in safe operating condition
Key Responsibilities
Managed a team of IT professionals that provide strategic and provided IT infrastructure solutions such as PCB assembling, maintenance of UPS, Networking, Installation of CCTV & Security Systems
Analyzed all IT infrastructures and prepared reports to be submitted to senior management; performed research on all technological solutions and provided support to all procurement procedures
Maintained knowledge on all latest technologies. Identified and implemented strategies to improve system efficiency, control costs, and boost quality control
Oversaw efficient working of all IT personnel, administered all business requirements and ensured achievement of all business objectives and evaluate all IT systems
Provided support to all software engineering processes and assist to code all programs and design short and long term objectives
Key Responsibilities
Worked as an Internee with PTCL, Layyah. Gained knowledge on various aspects of Information Technology & Support, Troubleshooting, and all other IT activities
B.Tech (Honors) Electronics/IT
B.Tech (Pass) Electronics / IT
Diploma of Associate Engineer in Electronics from Punjab Board of Technical Education Lahore with 70% marks
Matriculation, Board Dera Gazi Khan