Customer Service officer cum Teller
Al Baraka Islamic Bank
Total years of experience :5 years, 0 Months
• Maintained Customer Service Standard.
• Cash receipts, cash payments, Money Gram payments.
• Pay orders, Demand drafts, ICDR preparing.
• Cheque book handling.
• Prepare branch inward/outwards clearings cheques.
• Cross Selling of bank consumer Products.
• FCY Dealing on counter.
• ATM Machine replenishment and Resolve
software problems.
• Handling customer curries over cash counter.
• Bank branch CCTV cameras backup recordings
• Monthly FCY Reporting to SBP (State Bank Of
Pakistan).
• Backup of senior teller.
• Maintained Customer Service Standard within TAT.
• Cash receipts, cheque payments over counter.
• Preparing Pay Orders.
• Western union, Money Gram, COC (cash over
counter) payments.
• ATM Replenishments.
• Account Maintenance.
• Dealing bank branch vendor Payments.
• Monthly and annual branch reporting to HO.
• Cross Selling of bank consumer products.
• Sales Call Planning
• Tele calling sales.
• Identification of Target Market.
• Strong Communication with Client.
• Disbursements of loans.
• Meet the Given Target.
• Collection Management.
• After Sales Services.
I got my bachelors degree from university of Punjab which is well reputed educational institution of Pakistan. In my graduation level i studied with my three major subjects.I learn a lot from these subjects which help me alot in financial institutions.