Windows 10/11 and Microsoft Office Suite
Machine learning concepts
Open-source software (LibreOffice, Linux)
Python scripts for automating network tasks
Network troubleshooting and diagnostics
Helpdesk ticketing systems (Zendesk, Freshdesk)
Network administration (MikroTik RouterOS)
Network analysis tools (Wireshark, PingPlotter)
Network hardware (routers, switches, access points)
Cloud-based productivity tools (G Suite, Microsoft 365)
Network security principles (firewalls, access control)
Printer and device configuration and troubleshooting
Routing & Switching (OSI Model, VLANs)
DHCP configuration & troubleshooting
Server and PC hardware installation and maintenance
NLP frameworks (Bard, GPT-3)
