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Muhammed Jasim N, Assistant Manager – Retail Operations

Muhammed Jasim N

Assistant Manager – Retail Operations·Lulu Group Hypermarket

United Arab Emirates

Master's degree, MBA in Operations and Marketing

Work experience

Total years of experience: 2 years, 3 months

Assistant Manager – Retail Operations

April 2024 - October 2025

Lulu Group Hypermarket

Kerala, India

April 2024 - October 2025

• Managed daily retail operations including inventory control, order processing, and SAP ERP system
updates
• Performed stock reconciliation ensuring 99% inventory accuracy across high-volume store operations
• Coordinated with logistics and vendors for timely stock replenishment and supply chain efficiency
• Prepared daily and weekly sales and inventory reports using MS Excel and SAP systems
• Supported merchandising execution and promotional activities contributing to 15% sales growth
• Implemented FIFO and stock rotation practices reducing shrinkage by 10-20%
• Supervised 300+ staff ensuring operational discipline and workflow efficiency
• Collaborated with finance and sales teams for reporting and operational improvements

Company industry:
Retail & Wholesale
Job role:
Management

Operations Intern

September 2023 - December 2023

Lulu International Shopping Mall Pvt Ltd,

Kerala, India

September 2023 - December 2023

• Assisted in inventory tracking, reporting, and daily operational coordination
• Supported administrative documentation and inter-department communication
• Created Excel-based reports for sales and operational performance tracking

Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Sales and Marketing Intern

April 2023 - July 2023

Malayala Manorama,

Kerala, India

April 2023 - July 2023

• Executed sales operations and achieved subscription targets
• Supported marketing campaigns and customer engagement activities
• Maintained sales reports and performance tracking using Excel

Company industry:
Media Production
Job role:
Sales

Education

University of Kerala

October 2024

October 2024

Master's degree, MBA in Operations and Marketing

India

University of Kerala

April 2022

April 2022

Bachelor's degree, BBA in General Management

India

Skills

Customer Service Skills

Expert

Marketing

Expert

SAP

Expert

Microsoft Excel

Expert

Operations Management

Expert

COMPLIANCE REQUIREMENTS

Intermediate

CUSTOMER SERVICE

Intermediate

INVENTORY MANAGEMENT

Intermediate

LARGE FORMAT

Intermediate

MARKETING

Intermediate

OPERATIONS

Intermediate

RETAIL OPERATIONS

Intermediate

REVENUE GROWTH

Intermediate

SALES PLANNING

Intermediate

STRATEGIC LEADERSHIP

Intermediate

CUSTOMER EXPERIENCE STRATEGY CX

Intermediate

CUSTOMER SERVICE

Intermediate

COMPUTER DATA STORAGE

Intermediate

COORDINATING

Intermediate

INVENTORY MANAGEMENT

Intermediate

LEADERSHIP

Intermediate

OPERATIONAL EXCELLENCE

Intermediate

OPERATIONS

Intermediate

RETAIL OPERATIONS

Intermediate

SALES

Intermediate

ANALYTICAL THINKING

Intermediate

COORDINATING

Intermediate

ELECTRONIC DATA INTERCHANGE

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

INVENTORY CONTROL

Intermediate

INVENTORY RECONCILIATION

Intermediate

LOGISTICS

Intermediate

LOGISTICS MANAGEMENT

Intermediate

OPERATIONS

Intermediate

ORDER MANAGEMENT

Intermediate

Languages

English

Beginner

Malayalam

Beginner

Hindi

Beginner

Arabic

Beginner

Training and Certifications

Certifications
Microsoft Office Certification
Microsoft Excel Advanced (Pivot Tables, VLOOKUP, Data Analysis)
Brand Management
Marketing Management
Microsoft Office
Microsoft Excel 2019/365 - Advanced
Brand Management
Marketing Management
Microsoft Office
Microsoft Excel 2019/365 - Advanced
Brand Management
Marketing Management

Hobbies and interests

Traveling