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Muhammed Jasim N, Assistant Manager – Retail Operations

Muhammed Jasim N

Assistant Manager – Retail Operations·Lulu Group Hypermarket

United Arab Emirates

Master's degree, MBA in Operations and Marketing

Work experience

Total years of experience: 2 years, 3 months

Assistant Manager – Retail Operations

April 2024 - October 2025

Lulu Group Hypermarket

Kerala, India

April 2024 - October 2025

• Managed daily retail operations including inventory control, order processing, and SAP ERP system
updates
• Performed stock reconciliation ensuring 99% inventory accuracy across high-volume store operations
• Coordinated with logistics and vendors for timely stock replenishment and supply chain efficiency
• Prepared daily and weekly sales and inventory reports using MS Excel and SAP systems
• Supported merchandising execution and promotional activities contributing to 15% sales growth
• Implemented FIFO and stock rotation practices reducing shrinkage by 10-20%
• Supervised 300+ staff ensuring operational discipline and workflow efficiency
• Collaborated with finance and sales teams for reporting and operational improvements
Company industry:
Retail & Wholesale
Job role:
Management

Operations Intern

September 2023 - December 2023

Lulu International Shopping Mall Pvt Ltd,

Kerala, India

September 2023 - December 2023

• Assisted in inventory tracking, reporting, and daily operational coordination
• Supported administrative documentation and inter-department communication
• Created Excel-based reports for sales and operational performance tracking
Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Sales and Marketing Intern

April 2023 - July 2023

Malayala Manorama,

Kerala, India

April 2023 - July 2023

• Executed sales operations and achieved subscription targets
• Supported marketing campaigns and customer engagement activities
• Maintained sales reports and performance tracking using Excel
Company industry:
Media Production
Job role:
Sales

Education

University of Kerala

October 2024

October 2024

Master's degree, MBA in Operations and Marketing

India

University of Kerala

April 2022

April 2022

Bachelor's degree, BBA in General Management

India

Skills

Customer Service Skills
Expert
Customer Service Skills
Expert
Marketing
Expert
Marketing
Expert
SAP
Expert
SAP
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Operations Management
Expert
Operations Management
Expert
COMPLIANCE REQUIREMENTS
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
LARGE FORMAT
Intermediate
LARGE FORMAT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
SALES PLANNING
Intermediate
SALES PLANNING
Intermediate
STRATEGIC LEADERSHIP
Intermediate
STRATEGIC LEADERSHIP
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
COMPUTER DATA STORAGE
Intermediate
COMPUTER DATA STORAGE
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY RECONCILIATION
Intermediate
INVENTORY RECONCILIATION
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
LOGISTICS MANAGEMENT
Intermediate
LOGISTICS MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORDER MANAGEMENT
Intermediate
ORDER MANAGEMENT
Intermediate

Languages

English
Beginner
Malayalam
Beginner
Hindi
Beginner
Arabic
Beginner

Training and Certifications

Certifications
Microsoft Office Certification
Microsoft Excel Advanced (Pivot Tables, VLOOKUP, Data Analysis)
Brand Management
Marketing Management
Microsoft Office
Microsoft Excel 2019/365 - Advanced
Brand Management
Marketing Management
Microsoft Office
Microsoft Excel 2019/365 - Advanced
Brand Management
Marketing Management

Hobbies

  • Traveling