Product Manager
Thomson Reuters
Total des années d'expérience :24 years, 8 Mois
● Built the SMEs Strategy for Thomson Reuters and launch plans across Middle East & Africa including Market Research to uncover SMEs Needs to build a platform & strategy worth $78M. The strategy includes scoring trust index, workflows and value propositions for SMEs.
● Envision and build the BusinessPulse.ae, BusinessPulse.qa portals for Startups and Small Businesses.
● Manage the product portfolio for Zawya.com Portal, Zawya Business Development including product upgrades and monitoring revenues.
● Worked closely with cross-functional departments including business analysts, technology, marketing, external partners to deliver on Time, within budget the entire vision of all product portfolio.
● Built an entire ecosystem for Small and Medium Enterprises that describes a company's lifecycle and all its needs from start-up-funding until growth.
● Built a complete business case with all its full financials and P&L for a complete ecosystem to target SMEs through a big Thomson Reuters SMEs online platform.
● Built the right partnership with Governments, banks, legal, marketing, technology and telecom partners to deliver the one stop shop for SMEs.
● Organized Offline Events to invite SMEs to network, speaking and moderating knowledge base events in Trading, Manufacturing, Services and SMEs Financing.
Some Success stories for my Head of SMEs & Product Manager position:
● Launch BusinessPulse.ae and now BusinessPulse.qa and rest of GCC are planned this year.
● Built a superior Strategy and business case for SMEs ecosystem focusing on their needs and based on Trust, Visibility, Marketplace and workflows, a $76M opportunity.
● Build New Growth Strategy and Product Roadmaps for Zawya Business Development Product, Zawya.com Free Site and SMEs.
● Ensured full alignment for the whole company to follow the vision and mission that helped in acquiring Zawya.com by Thomson Reuters.
● Built an innovation culture, innovation skills and tools such as Outcome Driven Innovation focusing on Customers Needs.
● Identified and revised any conflicting KPIs in Zawya to meet the overall strategy of the company.
● Empowered and guided Senior Management Team on CEO’s vision.
● Built and developed the overall corporate Strategy with the CEO to facilitate the implementation of the following strategies: Content Strategy, Digital Strategy, Sales Strategy, Marketing, Product Strategy, Innovation and Growth.
● Guided the CEO on Potential Growth of the company on Retail Investors size in MENA, SMEs, and trends.
Some Success stories for my Head of Strategy position:
● Helped with the acquisition Due-diligence process and worked closely with Arma Partners Team to fulfill the buy-out needs.
● Built an efficient Innovation framework to drive growth, using outcome driven innovation. Success story was to define the value proposition for Retail Investors solution in MENA.
● Full business plan for 2011, 2012 in collaboration with entire senior management team. Set the guidelines for Competitive Analysis, Product Strategies, Strategic Marketing, Industry Analysis and Digital Strategy Directions.
• Build the right team structure with a focus on delivering High Quality Products.
• Build Project Management practicing and principles within the team, to deliver and manage a professional Project management model.
• Build the right User Experience standards and capabilities within the company through top quality designs teams and skills.
• Take full ownership of Site usability and identify problematic areas within the site.
• Build Innovation and creativity for the whole company through quality and collaboration with all Zawya internally and all Members externally.
• Identify, create, develop, direct, budget, schedule and manage entire product development process with the technology team head.
• Help Product Managers in Measuring Performance on all solutions in terms of members’ engagement.
• Develop original ideas with Product Owners/Managers by providing them with the needful consultation, debates, and questions that will help in developing an idea with innovative approach.
• Be an effective bridge between Business and Technology layers to formulate product strategy.
• Put the right standards for creating product requirements that define the scope of product, requirements of prototype, and deliverables/milestones.
• Engage Entire Team on Mission and Vision of the company.
• Set Procedures and guidelines to deliver smart quality products.
• Take ownership and have effective decision making process.
• Run satisfaction surveys to measure the quality of the PD capability given to them and work on enhancements of team.
• Measure the Capacity of the team vs. demanded projects ahead of any resources lockdown. Identify, create, develop, direct, budget, schedule and manage entire development process with the development team.
• Measure Performance on all solutions in terms of members’ engagement.
• Develop original ideas with product owners and Stake Holders.
• Run professional Product Surveys with our external and internal users to capture all business requirements.
• Create product specifications that define the scope of a product, requirements of prototype, and deliverables/milestones.
• Perform content and technical due-diligence to identify technology solutions for all products in coordination with Software Team.
• Manage the product development cycle to enable the timely and cost effective production of product deliverables.
• Oversee bug reporting with operations, developers, content and product owners.
• Direct approval and delivery of the product to customers.
• Create presentation materials to communicate products to both internal audiences and external customers. And work as a bridge with High Management and IT, so I can stream the Business visions to existing IT solutions.
Some of My Successful Products:
• Business Blogs & Community Buzz
• Business Tenders & Projects
• Company Directory & Company Sector Classifications
• Intelligent Business Search
• IPO Monitor, Private Equity Monitor.
• Zawya Business Network
• Project proposal presentations and documents.
• Client dealings, requirements gathering, formulation, negotiation and documentation of requirements.
• Identify, create, develop, direct, budget, schedule and manage entire development process. Ensure that the goals of the project-quality, timelines, and budget are met.
• Tracked the project, lead the development team for different projects.
• End-user technical trainings. Organized training material and delivered on-site and official end-user training for the users of the system.
• Interviewed job seekers against given technical and client oriented job roles.
• Attended partner trainings/workshops from time to time to keep abreast of the new developments in the industry.
• Implemented and maintained a Sage- ACCPAC CRM System. My Role was to take the business requirements, Enforce Sales Workflow and manage the CRM daily Tasks. In Addition to integrate the CRM System with Zawya backend and automate the Sales processes.
• Data and Middle Tier Processing such as Stock Market data series and Daily Quotes from Reuters Servers. Plus, I was responsible to develop and design a complete system for Interactive Charting, Portfolio tracking system.
• Developing and Enhancing the News Feed Reader System with automated Categorization and Search Engine Optimization Techniques that enables the establishment between the Company Database and related news on the fly. Fetching, receiving any kind of news from so many different providers such as Dowjones, Reuters, GulfNews, AFP and so many.
• Maintaining all JAVA applications running and prepared a 3 Tier Architecture for ColdFusion Server Web Applications, using most recent framework such Model-glue.
• Designed and developed so many ColdFusion Web Applications. Ranging from small user interaction web pages to Content Management System, Data Caching and performance Enhancements.
Software Factory for developing java applications for www.zawya.com
As off shore development
• Fully participating in the development of a Banking Application for Winter Partner Co. in Switzerland using EJBs and Java Applets + JSP based on the J2EE architecture on n-tiers. The project is to deliver a complete Banking system and I was specialized in developing the Securities (shares/bonds) part, plus applying the Model-View-Controller (MVC) then modifying this architecture to a Model-2 to fit the clients need. And just before leaving after the sad September, 11, 2001, I was managing a complete team of 5 members.
• Prepared system requirement specifications, functional and design document specifications.
• Primarily responsible for analyzing business requirements in order to define the software and hardware architecture necessary to support the growth of the business.
·Web Based Virtual Mall 3-tier ( ITI Egypt-Alexandria)a Fully participated with the team of seven members, in the development of the Web Based Virtual Mall.The project was my senior project for graduating from (ITI) . I used JSP+Servlets + SQL-SERVER 7.0, on Windows NT OS. This project is based totally on E-Commerce solutions.I was responsible for the DataBase Designing and mapping the relational DB to Object-Oriented Classes, moreover the Advanced Search facility on the site. I took an excellent grad in this project.
• 1999-2000 Egypt, Finished a nine month training program (Diploma in IT) from The Cabinet Information & Decision Support Center, Information Technology Institute (ITI). Accepted as a perparation for a Mastar Degree from Notingham - England
First Honor: first and second term Third Honor: 4th term Graduation GPA: 2.9/4.0
96% For the 3 years