Muhammed Riswan

• Manage daily sales operations while consistently achieving monthly
and annual sales targets.
• Build and maintain strong customer relationships to improve
satisfaction, retention, and repeat business.
• Promote and demonstrate products effectively to increase product
awareness and maximize sales conversion.
• Identify customer needs and recommend suitable products based on
preferences and business requirements.
• Negotiate pricing, contracts, and sales terms in line with company
policies and customer expectations.
• Coordinate with internal departments to ensure smooth order
processing, product availability, and timely service delivery.
• Prepare and maintain accurate sales records, quotations, invoices, and
customer data.
• Monitor customer feedback, market trends, and competitor activities
to support business growth and sales planning.
• Implement sales action plans and promotional activities to maximize
revenue and achieve business objectives.
• Ensure compliance with UAE market standards, company procedures,
and operational policies.
• Resolve customer concerns and complaints professionally, ensuring
quick and effective solutions.
• Support stock monitoring and product display activities to maintain
availability and presentation standards.

• Delivered excellent customer service by assisting customers with
product selection, inquiries, and purchase decisions.
• Maintained store presentation standards through effective visual
merchandising and product arrangement.
• Updated product information, pricing, and promotional displays
regularly to ensure accuracy and customer awareness.
• Handled cash transactions, POS operations, and end-of-shift
reconciliation with accuracy and accountability.
• Supported customers with fuel services, loyalty programs, and
promotional offers in a professional manner.
• Responding to customer complaints and service issues promptly,
ensuring customer satisfaction and positive customer experience.
• Assisted in maintaining store cleanliness, stock availability, and smooth
operational flow.
• Monitored fast-moving items and supported replenishment activities
to avoid stock shortages.
• Worked closely with team members and supervisors to ensure smooth
daily operations and service excellence.
• Followed company policies, safety procedures, and service standards
consistently.