it support engineer
HMH Trading company
مجموع سنوات الخبرة :11 years, 6 أشهر
Installation, maintenance and troubleshoot Computer hardware, POSsystems Server systems, laptops and network systems
Administration And troubleshooting Windows server 2012/2016/2019 and windows7/8/10/11 operating systems
Conducting regular backups
Install, monitor and managing network infrastructure including routers, switches and firewalls
Manage active directory users, groups, OUs and Group policies
Server virtualization using hyper-v Testandevaluate new technologies ManagingFortigate and Sophos firewalls Trainusers on new hardware and software systems Responding ontime to service issues and requests
Entire IT support for Users
Endusersupporting for both hardware, software and network problems
Databaseadministration (sql server )
Implementing and training of application software (accounting, ERP, HR, fingerprint. Etc)
Configuring and troubleshooting LAN, WAN, VLAN, VPN and other network systems Reporting problems via email to the higher level technical team and solving the problems
IT Infrastructure installation and management for supermarkets and hypermarkets
Technical support in hardware, software and network system for cash counter and item control
Technical support for Windows desktops and servers
Oracle installation and troubleshooting
Data entry management of item control
System administration in Windows xp/7/8 and server 2008
Installing and administrating LAN
Troubleshooting and resolving hardware, software and network issues.Technical support for application softwares. Installing and supporting different operating systems and support. CCTVandattendance system installation and management.Documenting the process or troubleshooting method for quick resolution of issue.Implementing and managing wireless networks
Network administration, software installation, operating system installation operating system troubleshooting, hardware maintanace, server configuration, data entry management and database administration and other related works, structured cabling and server room installation
Three year engineering diploma in computer hardware maintenance engineering.subject related to electronics, computer engineering ,software developing ,hardware configuring,operating systems and computer networks.i have successfully completed with first class grade