Muhammed Shafeek Punathil

• Creating leads by visits, calls, and social media outreach.
• Introducing and demonstrating ERP, CRM, POS, Softwares, Applications, Web Portals, Digital Marketing, OCR, and AI solutions.
• Follow-ups by submitting proposals and quotations.

• Managing and developing the Wi-Tek networking solutions brand across channel partners,
resellers, and system integrators in Saudi Arabia.
• Identifying, onboarding, and maintaining relationships with dealers and distributors to
expand market coverage and increase sales.
• Driving channel sales for switches, wireless access points, routers, PoE solutions, and
wireless bridge products.
• Coordinating with partners to execute promotions, offers, and product awareness
campaigns.
• Supporting partners with product knowledge, pricing, quotations, and pre-sales
coordination.
• Conducting product presentations and basic technical explanations to customers and
partners.
• Tracking sales performance, following up on leads, and ensuring order closure and customer
satisfaction.
• Acting as the primary point of contact for Wi-Tek brand development within the company.

• Generated and followed up on sales leads through visits, calls, WhatsApp Business, and
email communication.
• Managing and tracking sales pipelines valued at over SAR 20 million, ensuring timely follow
ups, partner engagement, and deal progression toward closure.
• Prepared and presented quotations, commercial proposals, and pricing offers to prospective
clients.
• Coordinated site visits, product demos, and installations to support deal closures.
• Maintained and updated customer pipelines, leads, and opportunities in ZOHO CRM.
• Negotiated pricing, delivery timelines, and service scope in coordination with management.
• Achieved consistent conversions through structured follow-ups and relationship
management.
• Prepared weekly and monthly sales reports using Microsoft Excel.
• Followed up on LPOs, payments, and contract renewals with customers. Worked with technical and teams to customer satisfaction.
• Supported company participation in exhibitions, promotions, and marketing activities.

• Generated and followed up on sales leads through visits, calls, WhatsApp Business, and
email communication.
• Managing and tracking sales pipelines valued at over SAR 20 million, ensuring timely follow
ups, and partner engagement.
• Prepared and presented quotations, commercial proposals, and pricing offers to prospective
clients.
• Coordinated site visits, product demos, and installations to support deal closures.
• Maintained and updated customer pipelines, leads, and opportunities in ZOHO CRM.
• Negotiated pricing, delivery timelines, and service scope in coordination with management.
• Achieved consistent conversions through structured follow ups and relationship
management.
• Prepared weekly and monthly sales reports using Microsoft Excel.
• Followed up on LPOs, payments, and contract renewals with customers.
• Worked closely with technical and procurement teams to ensure customer satisfaction.
• Supported company participation in exhibitions, promotions, and marketing activities.

• Managed showroom sales operations, walk in customers, and order closures.
• Prepared quotations, price comparisons, and stock availability for customers.
• Achieved upselling and cross selling through effective product presentation and
consultation.
• Coordinated with suppliers and logistics teams to meet delivery commitments.
• Maintained daily, weekly, and monthly sales performance reports.
• Handled key customer accounts and ensured repeat business and customer satisfaction.
• Supported the invoicing process, collections, and payment follow ups with the finance team.
• Trained new staff on product knowledge, sales documentation, and customer handling.
• Assisted management in sales planning, promotions, and inventory forecasting.

• Delivered high volume retail sales with a strong customer focused approach.
• Achieved daily and monthly sales targets through effective product recommendations.
• Handled POS billing, promotions, discounts, and loyalty programs.
• Assisted customers with product selection, returns, and after sales support.
• Supported inventory movement, replenishment, and promotional displays.
• Maintained accurate daily sales summaries and cash reconciliation reports.
• Contributed to store revenue growth during peak and promotional seasons.