information technology manager
Ahmed Saeed Abohmamah CO. ASAHC
Total years of experience :11 years, 1 Months
ERP managed and implemented for the company HQ, and Branches.
Other duties:
Managing, Budgeting, Consulting, Supporting, Installing, and configuring software, hardware, and network Component. Monitoring Servers, and ERP system performance and troubleshooting. Ensuring the security and efficiency of IT Infrastructure.
Managing, Budgeting, Consulting, Supporting, Installing, and configuring software, hardware, and network Component. Monitoring Servers and ERP system performance and troubleshooting. Ensuring the security and efficiency of IT Infrastructure, Firewalling (Sophos XG), and Report Customization (Crystal Reports).
In details:
Install and configure software and hardware, manage network servers and technology tools, set up and managed users’ accounts and workstations, Monitor performance and maintain systems, Troubleshoot issues internally and outages in POS sites, Ensure security through backups and firewalls, Upgrade, Patching ERP system with new releases, build an internal wiki with technical support documentation, Providing recommendations to improve IT infrastructure, Configuration and installation IT solutions, Assisting co-workers with everyday IT needs, Manage ERP security system, passwords, and backup, Monitoring and troubleshooting MS-Exchange, Build and Manage company websites and manage domains, Build, Implement and manage new IT project in the factory.
Implementation side: Install and configure ERP, Study and analyze DATA for build and integrate, Build the database along with customer data, Analyze and build the integration along with the developers, install all the client ERP Modules, Cre-ate and manage users and configure the authorizations, start to set training for customer staff, Present and offering technical support for customers, Upgrade, Patching ERP system with new releases, Build a good relationship with customers. And More.
Some other responsibilities: Present the ERP company's systems, Study and analyze customer requirements, Reports the presentation and request details to management, follow up the deals and close the contracts, planning to set the train-ing schedule with users, Present and offering technical support for customers, Reporting the branch daily transaction, recommend for customization, build manual documentation for the company ERP, Manage ERP system for most of our clients.
A bachelor's of computer science 4 years.
Six levels.