Muhammed Kunhi Mugarithottam

Field Support Engineer at Diyar United Company

• Kuwait
• My current job since June 2013

Provide Support for mission-critical Infrastructure: 24/7 support for top banks/telecom/Oil companies
across kuwait.
Oracle

Senior Customer Service engineer at Wipro Infotech

• United Arab Emirates
• March 2008 to May 2013

Customer Service Engineer at Accel Frontline LTD

• India
• August 2007 to March 2008

As a part of UNIX operations Team, provided supports about 50 customers across delhi. Worked on 24X7
on call rotation to support to avail critical production environments as Unix Level 1 and supported oracle
SUN Hadware and Operating System
* Administration, monitoring and scaling the production database, stand-in and application servers on
24*7 support.
* Monitored systems using tools like Sar, mpstat, vmstat, prstat, top etc.
* Managing Sun server and entry level storages as field engineer.
* Backup & Recovery using LTO1, DDS4, and DLT drive technologies respectively.
* Monitoring processes on the system, identifying and killing runaway processes.File System
maintenance.Maintaining DR site database in sync with production database.
* Adding swap space as and when required.
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Practical Experience -------------------------------
--Accel IT academy,