Network operations centre at STC-WiConnect
WiConnect
Total years of experience :3 years, 4 Months
-monitoring and supervision for PtMP network, traffic monitoring.
-Provision customer & Activation of new Customers.
-Utilization of network management tools for monitoring network status to ensure maximum network and service availability.
-Provide support services for the technical team.
-improve performance and resolve service downtime and network problems
- Experience on STC RTTS Trouble Tickets Software
- Supervising and implementing daily operating plans
- Monitoring and distribution of work to the operating team
- Monitoring the performance of the equipment's work and the service provided
- Coordinating and supervising on-site maintenance and installation works
- Project management and related reports
- Monitoring the performance and effectiveness of the operating team
.Received second honors
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