Microsoft Dynamics Technical and Functional Consultant
Al Moallim United
مجموع سنوات الخبرة :10 years, 6 أشهر
Experience in various Implementations, Enhancement and Postproduction support.
Scheduling daily task list by emails and Whats App texts.
Implemented Microsoft Dynamics Nav 2016 with LS Retail for 8 business units from scratch.
Technical and functional support for end users.
Replenishment and job scheduler configuration.
Promotions and discount configuration in LS Nav.
Dynamics Nav report modification and customization as per user requirements.
Configure full and partial db backups through SQL jobs.
Configuring promotion through SQL trigger.
Creating and deploying SSRS reports as per the user requirements.
Assign user roles and permissions and modifying permission sets as per the user requirements.
Configured VAT setup
Implementation of Dynamics Nav modules as per user needs.
Deployed wages calculation module.
Deployed exchange function in LS POS.
Deployed transfer posting with user authentication.
Deployed Sales Person loyalty program.
Deployed Online Order processing.
Design and customize POS Interface and POS Buttons.
Product loading and inventory maintaining in shopify.
Maintaining network and hardware. Providing support for Microsoft Dynamics Nav 2016. Maintain SQL updates and server. Providing remote support for users. Generating daily, monthly and quarterly reports. Provide support for client side software and applications. RDP client configuration and supporting.
o Handled 200 Desktop and laptop users.
o Co-ordinated with Helpdesk team, Network team, Server team & Security team of WIPRO.
o Safe boot installation and Troubleshooting. o Provided L1, L2 support, Remote support, making MIS, coordination with user and Senior Engineer.
o Provide Software, Hardware and Network Support, as well as Operating System loads and organizational.
o Troubleshooting virus related problem and installing Antivirus.
o Installing and troubleshooting operating system (win7, Win XP, Win 2003 and Win 2008R2
o Provided Support in Resolving Networks Problem and troubleshooting of LAN Connectivity issues.
o Internet access for the LAN through Proxy setting.
o Configuring Microsoft outlook for user and troubleshooting Mail Problem.
o Performing troubleshooting on assigned ticket and resolve the problem within SLA.
o Installation Configuration of local and network printers.
o Installation & troubleshooting of different client application softwares i.e. Ctrix application, etc. over windows XP/Windows 7 platform.
Bachelor of Science in Information Technology degree program.This degree is primarily focused on subjects such as software, databases, and networking.
