محسن بولاكال, Microsoft Dynamics Technical and Functional Consultant

محسن بولاكال

Microsoft Dynamics Technical and Functional Consultant

Al Moallim United

البلد
المملكة العربية السعودية - جدة
التعليم
بكالوريوس, Computer application
الخبرات
10 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 6 أشهر

Microsoft Dynamics Technical and Functional Consultant في Al Moallim United
  • المملكة العربية السعودية - جدة
  • أشغل هذه الوظيفة منذ نوفمبر 2016

Experience in various Implementations, Enhancement and Postproduction support.
Scheduling daily task list by emails and Whats App texts.
Implemented Microsoft Dynamics Nav 2016 with LS Retail for 8 business units from scratch.
Technical and functional support for end users.
Replenishment and job scheduler configuration.
Promotions and discount configuration in LS Nav.
Dynamics Nav report modification and customization as per user requirements.
Configure full and partial db backups through SQL jobs.
Configuring promotion through SQL trigger.
Creating and deploying SSRS reports as per the user requirements.
Assign user roles and permissions and modifying permission sets as per the user requirements.
Configured VAT setup
Implementation of Dynamics Nav modules as per user needs.
Deployed wages calculation module.
Deployed exchange function in LS POS.
Deployed transfer posting with user authentication.
Deployed Sales Person loyalty program.
Deployed Online Order processing.
Design and customize POS Interface and POS Buttons.
Product loading and inventory maintaining in shopify.

LAN ADMIN في SAAD H. ABUKHADRA & CO.
  • المملكة العربية السعودية - جدة
  • نوفمبر 2014 إلى نوفمبر 2016

Maintaining network and hardware. Providing support for Microsoft Dynamics Nav 2016. Maintain SQL updates and server. Providing remote support for users. Generating daily, monthly and quarterly reports. Provide support for client side software and applications. RDP client configuration and supporting.

Desktop support L1 في Wipro Infotech
  • الهند - بنغالورو
  • سبتمبر 2013 إلى يوليو 2014

o Handled 200 Desktop and laptop users.
o Co-ordinated with Helpdesk team, Network team, Server team & Security team of WIPRO.
o Safe boot installation and Troubleshooting. o Provided L1, L2 support, Remote support, making MIS, coordination with user and Senior Engineer.
o Provide Software, Hardware and Network Support, as well as Operating System loads and organizational.
o Troubleshooting virus related problem and installing Antivirus.
o Installing and troubleshooting operating system (win7, Win XP, Win 2003 and Win 2008R2
o Provided Support in Resolving Networks Problem and troubleshooting of LAN Connectivity issues.
o Internet access for the LAN through Proxy setting.
o Configuring Microsoft outlook for user and troubleshooting Mail Problem.
o Performing troubleshooting on assigned ticket and resolve the problem within SLA.
o Installation Configuration of local and network printers.
o Installation & troubleshooting of different client application softwares i.e. Ctrix application, etc. over windows XP/Windows 7 platform.

الخلفية التعليمية

بكالوريوس, Computer application
  • في Calicut Univercity
  • مارس 2013

Bachelor of Science in Information Technology degree program.This degree is primarily focused on subjects such as software, databases, and networking.

اختبارات بيت.كوم

IQ Test
IQ Test
Score 60%

Specialties & Skills

Functional Analysis
Microsoft Dynamics
PC Software
Navision
Technical Support
Able to repair, install, upgrade, and maintain desktop and notebook computers as well as printers
cable pulling and network cable tracing
Installing and maintaining server and Client side software
Configure and maintain the organization's internal computer network
Provide daily, monthly and quarterly report in excel and pdf
Microsoft dynamics nav
User Training
Documentation

اللغات

الانجليزية
متمرّس
الأوردو
متوسط
العربية
متوسط

العضويات

National Service Scheme
  • Active member
  • March 2010

التدريب و الشهادات

CCNA (الشهادة)
تاريخ الدورة:
July 2014
صالحة لغاية:
July 2017
Diploma In IT Engineering (الشهادة)
تاريخ الدورة:
November 2009
صالحة لغاية:
January 9999

الهوايات

  • Traveling