sales and customer support
Intelenet Global Service LLC(ETISALAT)
Total des années d'expérience :1 years, 1 Mois
Provided help and advice to customers on the phone, Investigating and solving customers' problems, Handling customer complaints, Issuing refunds or compensation to customers, Achieve set Monthly Targets, Learning about organization’s products or services and keeping up to date with changes
Active problem solving skills with the ability to demonstrate & delivery, Strong self-motivation and carrier dedication,Highly organized and efficient, Excellent negotiation skills, convincing power and ability to manipulate the people for mutual benefits, Capable to close pending customer related issues outstanding by identifying the block and communicating the case report to management along with suggestions.