Sr. System Administrator
Etisalat by e&
Total years of experience :9 years, 11 Months
Managing VMware Infrastructure with around 500+ ESXi hosts & 9000+ Virtual Machines.
Daily checks, configuring & monitoring vCenter alarms & ESX health status.
Installing & configuring ESXi server and vCenter server
Managing ESXi hosts using HP Oneview, ILO & Dell IDRAC
Managing and upgrade HP synergy Enclosures
Installation & configuration of VMs in a SAN & NAS environment
Creating LUNs and mapping to the VMFS data store in vCenter
Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS) & DRS rules for VMs
Configuring Cisco Routers & switches
Troubleshooting VLAN issues, Routing issues of the N/W
Performing Snapshots, Cloning, Cold Migrations and Hot Migrations
Converting Physical to Virtual (P2V) & Virtual to Virtual (V2V) machines using VMware standalone converter.
RDM Configuration with multi writer for virtual machine
Quarterly ESX patching, vCenter upgrades, ESX firmware upgrade for NICs/HBA/iLO.
Deploy windows & Unix server as per user requirement through vRA or Manual
Installed, Configured Virtual windows with Temple & OVF(Windows/Linux)
Handling end-to-end Patch Management for 2000+ Windows servers
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and application availability, reviewing systems and application logs, and verifying completion of scheduled backup jobs.
Perform backup and restoration operations of all required file systems and user data.
Coordinated with external business units for server operations and maintenance.
Responsible for health check and performance monitoring for all Window servers.
Responded to server down alerts in a timely manner and brought them up via HP ILO / Dell DRAC.
Provide 24/7 on-call support for Production VMware and Windows infrastructure.
Providing RCA to client & following ITIL process in day to day activities.
Logging a call with Hardware Vendor.
Handling services request and incident ticket.
Create a change and implement the VMware solution
Asset management and inventory.
Implemented and supported transition from VMware vSphere 5.5 to 6.5
Office 365 migration from Exchange 2010
Implemented and configured VMware ESXI 6.5 for Microsoft Dynamic 365 installation.
Implemented Windows Server Clustering for Microsoft Dynamic 365
Windows server 2008, 2012 and 2016 installation and administration
Administering HP & Dell Switches, Cisco router & network workstations, utilizing one or more
Managing Wide Area network of Micco Group with MPLS connectivity
Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment and softwares
Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
TCP/IP windows based operating systems
Microsoft azure to AWS migration
Hyper-V 2008, 2012 and 2016 installation and administration
Managing users, computers, group strategies and OU structure in AD Environment
Windows File server configuration and administration
AWS EC2 administration
Upgraded Domain Controllers from 2008 R2 to 2016
Install and Setup Hardware Servers and Configure RAID (0, 1, 5, 6, 10)
Implemented Zabbix server for infrastructure monitoring
Implemented helpdesk and inventory tool
Installed and configured Linux Centos for Zabbix
Installed and configured Apple Mac Desktops and Laptops
Implemented Microsoft Teams
VMware and Hyper-V back up using Veeam Backup
Installed and configured HPE MSA 2050 SAN Storage for Clustering
Installed and configured Cyebroam and Sonicwall UTM devices
Administration of office 365 and SharePoint online
Company website hosting and administration
Implement SEO strategies for better business opportunities
Implementation and Administration of Print server
Provide end level support to users
Configured IPsec VPN and SSL VPN
Backup Critical data with NAS devices such as Buffalo and Iomega
Implemented and Administering Symantec Endpoint Protection
Build & manage Windows Failover Clusters
Install and Setup Hardware Servers and Configure RAID (0, 1, 5, 6, 10)
Manage group policies & fine grain password policies
Installation and administration of IIS FTP Server
Installation and Configuration of Cisco, HP and Dlink Switches
Maintain Assets and inventory using Lansweeper
Installing and troubleshooting office applications
Remote support using Dameware and TeamViewer
Maintaining all Microsoft licenses using Microsoft Volume Licensing Centre
Manage AMC vendors
DR backup using IPsec VPN.
Coordinating with Etisalat for Telephone and Internet issues
Document all changes, tasks and projects
•Management of DNS, DHCP, and Active Directory Domain controller
•Office 365 Exchange online Email Administration.
•Deploying OS through WDS.
•Network Infrastructure Support and Troubleshooting.
•Installing & Troubleshooting of windows based operating systems.
•Excellent understanding of Networks, their operations and movement
•System hardening and give full security to the computers
•Thorough knowledge about network and local printers.
•Perform Backup & Restoration of Windows Servers.
•Network Monitoring using Zabbix
Responsible for building, installing, configuring, troubleshooting, administrating and maintaining Servers, Workstations and Networks
•Provided full support on Installation and configuration of the computer systems.
•OS and software installations.
•Installation and troubleshooting of printer, scanners and others network devices.
•Weekly based data backups and restorations.
•Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
•Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
•Performs routine preventive maintenance on hardware and software.
•Manage Server Migration Processes (Windows, Exchange, Etc.).
•Configuring & Troubleshooting Mail client like Microsoft Outlook.
•System Hardening and monthly check list for individual BPO process before the audit
•Laptop McAfee Endpoint Encryption and IBCM installation on Laptops.
•Coordinating with other teams for troubleshoot any issues.
•Expertise deployment of OS with all the applications on to the desktops using WDS.
•Internet Sharing, Wireless Router Configuration.
•Escalating calls to vendor whenever if required.
•Install service packs, upgrading& Anti-Virus.
JOB PROFILE - Hardware & networking Support
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