• Successfully Led global digital enablement and process optimization with operations in 30+ countries; managed
500+ member global team supporting R&D, manufacturing, supply chain, and commercial operations.
• Implemented integrated digital platforms and cross-functional collaboration frameworks, increasing
automation levels to >90% organization-wide; delivered 10% EBITDA impact.
• Reimagined the digital operating system for the organization, as 3 cross functional platforms and ~40 AI
embedded Digital Products enabling seamless collaboration both internally and with partners
• Established a Digital Academy to spearhead agile transformation and cultivate a product-centric mindset,
driving organizational upskilling.
Summary of key initiatives across the Value Chain
IT and Data Infrastructure, Enterprise Architecture & Information Security
◦ Established Enterprise Architecture standards, ITSM processes, API ecosystem and strong DevSecOps Process
◦ Created a strong Data Mesh framework that enabled seamless data serviceability; Set up Data Governance
Program that established Master Data management, Data Security, Data Quality and Data Lineage
◦ Spearheaded the organizations cloud migration program, achieving a key milestone of migrating more than
80% of workloads to the cloud, which improved scalability and reduced infrastructure costs.
◦ Lead the Information Security and Data Privacy agenda to create zero trust environment
◦ Established strong governance processes like Architecture Review Board, Risk and Compliance Management
Shared Services / GCC
◦ Led the global transformation of critical functions—including Regulatory Affairs, Pharmacovigilance, Quality
Management, Intellectual Property, Manufacturing Support, Market Access—by driving process simplification,
standardization, and automation, and successfully migrating them to a scalable shared services model.
◦ Transformed enterprise processes across Hire-to-Retire, Record-to-Report, Order-to-Cash, and Procure-to
Pay by implementing AI-enabled automation and best-in-class practices, delivering higher efficiency, improved
compliance, and measurable business value through a unified shared services framework.
Business Functions
R&D - Created the Digital Science R&D platform to enable faster science with predictable outcomes. This helped to
increased scientist productivity by more than 30% and reduce product development time by more than 25%.
Manufacturing - Created paperless shopfloor increasing productivity by more than 20% and quality metrics by more
than 30%. Successfully lead the creation of the first Pharma Digital Light House Plant in India (WEF certified) with
implementation of 25+ Digital and Analytics use cases creating an impact of $50m+.
Commercial Operations - Created an AI enabled CRM platform for 6000+ medical representatives that helped
improve prescriptions by more than 5%
- Company industry:
- Pharmaceutical Manufacturing
