Mukul Pal

• Worked in a 24x7 Security Operations Center.
• Monitoring the customer network using Splunk SIEM.
• Act as first level support for all Security Issues.
• Analyzing Realtime security incidents and checking whether its true positive or false positive
• Performing Real-Time Monitoring, Investigation, Analysis, Reporting and Escalations of Security Events
from Multiple log sources.
• Raising true positive incidents to the respective team for further action.
• Creating tickets on service Now and assigning them to the respective team and taking the follow-up until
closer.
• Monitoring security systems and networks for anomalies and Contacting the customers directly in case of high
priority incidents and helping the customer in the process of mitigating the attacks.
• Doing Email Analysis and