Muna Karki

• Greet and assist clients, tenants, and visitors in a professional
manner
• Handle incoming calls, emails, and correspondence
• Provide administrative support and coordinate with different
departments
• Work closely with the Maintenance Department as a coordinator
to ensure timely communication and follow-up on requests
• Maintain office records, appointments, and schedules
• Assist in real estate documentation and client follow-up Team

• Answering customer questions about products or services and
providing recommendations based on customer needs
• Cross-selling and upselling products
• Reconciling cash drawers and sales receipts
• Reporting issues with equipment
• Working with the team to meet store sales goals
• Responding to and resolving customer complaints and concerns
• Processing layaways, returns and exchanges
• Maintaining clean and tidy checkout and merchandise areas
• Assisting in stocking and rotating merchandise