Patrick Ndung'u

Reviewing New Orders for clean claim submission, in a timely manner and based on set guidelines
Prioritizing workload based on timely filing, dollar amount and priority of encounter, client needs, and/or
guidelines set
Reviewing and interpreting multiple insurance policies.
Working face to face with Clients regarding orders, trends, urgent issues or to arrive at acceptable changes
that can be made to orders needing billed
Working with team on resolving trending billing issues before submitting claims
Working in multiple billing databases and maintaining detailed notes in all databases
Working orders from initial claim submission through to AR and cash posting
Assist in training new employees
Calling insurance companies to resolve billing issues, submitting appeals, disputes, and redeterminations
based on insurance guidelines
Investigating and resolving more complex questions/orders by both Medbill and client to reduce denial
trends

Developing accurate financial accounting systems and records
Recording and posting of all the companys financial transactions
Preparation of TIMELY financial reports.
Conducting and maintaining accurate tracking of all payments.
Keeping track of accounts payable and accounts receivable
Conducting bank reconciliations.
Ensuring that the company business financial processes and transactions follow all relevant accounting
guidelines
Enforcement of finance and admin audit recommendations
Preparation of the companys payroll.
Tracking price trends of inputs and consumables.
Procuring goods for the manufacturing department.
Administering the procurement of goods and services required for the office.
Managing the filing, storage, and security of the organizations documents.
Coordinating requirements for the repair and maintenance of operational equipment; utilities; and vehicles.
Liaising with the manufacturing department on feeds to be priotised when manufacturing.
Coordinating with the production team on increasing production numbers, addressing the challenges being
faced and providing solutions.
Training and mentoring he sales team on the strategies to help increase sales
Ensuring adherence to the organizations administrative rules and procedures.
Facilitating implementation of general administrative procedures of the organization

Prepare, analyze and report weekly, monthly, quarterly gross margin analysis
Assist in month-end closing, prepare journal entries as necessary, analyze inventory evaluation, inventory
roll forward
Prepare collateral reporting
Coordinate with IT department for system issues, maintenance and development such as production,
purchasing, accounts payable, accounts receivable, receiving and other.
Assist in compliance with relevant statutory deductions such as PAYE, VAT, NHIF & NSSF
Analyze cost accounting data and assist with cycle count/physical inventories
Maintain internal control documentation and test internal controls
Prepare detailed account analysis and reconcile sales, cost and inventory, liability accounts by customer type
by division
Review and analyze inventory and margin reports, conduct research and perform analytical studies in
regards to cost analyses and profitability
Support and assist internal department reporting requirements such as audit schedules, tax schedules and
others
Ensure timely submission, accuracy and validity of inventory, gross margin schedules to management

Achievement
Identified redundancies in reporting process, analyzed their effectiveness at identifying errors and eliminated
ineffective redundancies

Accounts roles:
Performing accounts payable functions for security services expenses.
Managing vendor accounts, generating daily, weeklyand monthly on demand cheques.
Managing financial departments with responsibility for Budgets, Forecasting, Payroll, Accounts Payable and
Receivable.
Preparing budgets and forecasts for the management group.
Ensuring compliance with accounting deadlines.
Preparing company accounts and tax returns for audit.
Preparing and managing monthly payroll functions for 600+ employees.
Liaising with bankers, creditors and debtors regarding financial transactions.

Admin
Badge access set-up and badging of visitors to site
Complete daily/weekly reports, daily badge audit reports
Overseeing the recruitment and training of staff to ensure a capable workforce.
Provide supervision to security officers in absence of Shift or Site Supervisor
Alarm response, fire alarm response and immediate emergency notifications
Promote and enforce safety measures
Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as
required by the post
Direct and control the security team during normal and emergency operations and training
Provide assistance to vendors, employees and visitors in a courteous and professional manner
Preparing, organising and storing information in paper and digital form
Dealing with queries on the phone and by email
Greeting visitors at reception
Managing diaries, scheduling meetings and booking rooms
Arranging travel and accommodation
Arranging post and deliveries
Taking minutes at meetings
Updating computer records using a database
Ordering office supplies
Maintaining office systems
Liaising with suppliers and contractors
Liaising with staff in other departments, e.g.HR

Accounts
Overseeing inventory, distribution of goods and facility layout
Preparing budget and budget management of the restaurant sector and room sector
Preparing procurement plans/raising procurement documents for restaurant and rooms Activities,
Recording transactions in the general ledger
Accurately coding and categorizing transactions, especially expenses
Analyzing ledger and journal entries
Accounts Payables (i.e. processing invoices/bills and paying vendors)
Reconciling Bank Statements
Creating financial statements to determine financial health including the balance sheet, income statement,
and cash flow statement
Completing tax returns & providing tax advice and assistance
Offering financial insights and advice
Managing Petty-Cash
Auditing

Admin
Providing managerial and technical leadership within the premises.
Working closely with the the management and the staff through providing technical support and activities
planning.
Provision of technical designs, monitoring project implementation, and supervision of works, staff
management.
Representing the management in meetings.
Ensure hotel premises are well kempt and the food service requirements of customers are met.
Supervising furnishing and renovation projects within the premise.
Developing and implementing strategies for promoting services/brand in order to attract clients.
Responding to client enquiries and assist with resolution of client problems.
Setting and enforcing customer service standards and procedures.
Monitoring the customer service unit to ensure adherence to set client care policies.
Performing surveys to determine customer satisfaction level.
Overseeing the recruitment and training of staff to ensure a capable workforce.
Identifying and addressing problems and opportunities for the Company
Supporting worker communications with the management team
Planning for short and long terms goals with the Board of Directors
Making important policies, planning and strategy decisions
Help promote a company culture that encourages top performance and high morale
Developing, implementing and reviewing operational policies and procedures

Perform bank reconciliation: upload bank statements, perform bank reconciliation, clarify variances are
correct differences accurately and on time
Knowledge of MS Office (particularly in Excel) in working with big volume data (extraction, analysis)
Checking critical VAT areas
Manage and monitor the quality of services delivered to customer is in accordance with Service Level
Agreements as agreed and signed with in the agreement
Coordinate and execute Period End Closing activities
Execute accurately and timely daily activities and functions in General Ledger
Managed accounts payable, accounts receivable, and payroll departments.
Generated budgets and forecasts on a monthly basis and presented to the management team.
Reported on variances in quarterly costing reports.
Prepared annual company accounts and reports.
Administered banking functions.
Reduced credit period for employees from 90 days to 60 days.
Managed payroll function for 300 employees.
Monitored and recorded company expenses.
Completing tax returns & providing tax advice and assistance
Offering financial insights and advice

Reporting to the Hotel Manager I was responsible of ensuring services are provided to customers within the
set standards. Assisting the cashiers in receiving cash when on offs and breaks. Ensured that the daily sales
are recorded and deposited in the bank. Ensured that E.F.T are properly recorded