Muntaha  Abulragheb , Credit Administration Assistant

Muntaha Abulragheb

Credit Administration Assistant

البنك العربي

Location
Jordan - Amman
Education
Master's degree, Business Administration
Experience
19 years, 4 Months

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Work Experience

Total years of experience :19 years, 4 Months

Credit Administration Assistant at البنك العربي
  • Jordan - Amman
  • June 2011 to November 2023

• Loan Documentation Management: Managed loan documentation to ensure accuracy and compliance with established standards.
• Financial and Legal Handling: Handled financial and legal aspects within client files, ensuring precision and completeness.
• Business Reporting: Prepared monthly business reports and follow-ups, contributing to informed decision-making processes.
• Administrative Support: Provided administrative support to the team and officers, ensuring seamless operations.
• Efficiency Improvement: Reduced task completion time by 30% through direct archiving for efficient retrieval, leading to decreased paper usage

Licensed Insurance Agent at Metlife Alico
  • Jordan - Amman
  • December 2010 to June 2011

• Client Identification: Identified prospective clients for insurance advice, demonstrating a proactive approach to business development.
• Proposal Preparation and Documentation: Prepared comprehensive proposals and finalized required documentation, resulting in increased
client satisfaction and streamlined processes.
• Network Development: Developed client and referral networks to expand business opportunities and enhance market presence

Administrative Assistant at Travel One Group
  • Jordan - Amman
  • February 2006 to September 2010

• Liaison Officer: Acted as a liaison officer, overseeing appointments, communications, and clerical responsibilities, ensuring smooth operations
and effective communication.
• Staff Schedule Management: Oversaw staff schedules for accuracy and HR compliance, recording departures and vacations, leading to a 20%
reduction in errors

Public Relations Assistant at Applied Siences Private University
  • Jordan - Amman
  • February 2006 to November 2008

• PR and Event Management: Managed public relations, university events, and off-campus activities resulting in a 25% increase in satisfaction.
• Administrative Oversight: Oversaw administrative tasks, facilitating permits for international students and faculty, ensuring compliance and
efficiency

Documentation Coordinate at Akkad Commercial Company
  • Jordan - Amman
  • April 2005 to January 2006

• Financial Record : Recorded purchase invoices, maintained accurate financial records, and indexed purchase orders for inventory management,
ensuring precision and efficiency.
• Administrative Support: Completed administrative tasks to support company operations, contributing to the overall smooth running of office.
• Filing System Improvement: Implemented a filing system, reducing document search time by 30%, enhancing organization and productivity

Secretary at 4M design
  • Jordan - Amman
  • May 2004 to June 2004

• Procurement Management: Managed procurement for stationary and promotional materials, ensuring adequate supplies and cost-effectiveness.
• Administrative Efficiency: Handled administrative duties to support efficient institutional operations, contributing to smooth workflow and
productivity.

Contracts Registration Supervisor at Tower Lifts Institution
  • Jordan - Amman
  • April 2004 to April 2004

• Contract Issuance and Follow-Up: Issued contracts and conducted post-sales follow-up activities, ensuring customer satisfaction and retention.
• Administrative Support: Provided clerical and administrative support to optimize workflow, contributing to the efficient operation of the
department.

Administrative Assistant at E&T World of Economy and Tourism Magazine
  • Jordan - Amman
  • August 2003 to February 2004

• Content Preparation: Prepared articles and reports for publication, ensuring accuracy and adherence to deadlines.
• Ad Management: Managed ad offers and reservations to maximize revenue, contributing to the financial success of the magazine.
• Office Supply Management: Managed office supplies, achieving a 15% monthly saving through efficient procurement and utilization

Education

Master's degree, Business Administration
  • at Al-Zaytoonah University Of Jordan
  • November 2022
Bachelor's degree, Business Administration
  • at Zarqa University
  • August 2020
Diploma, Business Administration
  • at Arab college
  • September 2004

Specialties & Skills

Record Keeping
Communication Skills
Task Management
Flexibility
Relationship Building
Administrative Support
Business Reporting
Financial and Legal Handling
Information Security and Cyber Risks
Emotional Intelligence
Proposal Preparation
Client Identification
Loan Documentation Management
Efficiency Improvement
Network Development
Liaison Officer
Administrative Oversight
Staff Schedule Management
PR and Event Management
Documentation Coordination
Financial Record Keeping
Content Preparation
Office Supply Management
Procurement Management
Contracts Registration
Departmental Support
Ad Management
Practical Experience
Filing System Improvement
Privacy and Data Protection

Languages

Arabic
Native Speaker
English
Intermediate

Memberships

Eibal Association
  • Youth Society for voluntary work
  • September 2013

Training and Certifications

ICDL /International Computer Driving Licence (Training)
Training Institute:
Center for Studies and Consultations - Jordan university
AB advanced KYC,AML /Anti-Money Laundering, & CTF (Training)
Training Institute:
Arab Bank
AB Core KYC /Know Your Client, & CTF / Combating the Financing of Terrorism (Training)
Training Institute:
Arab Bank
Business Writing (Training)
Training Institute:
NYIC Business Center
Internal Quality Audit (Training)
Training Institute:
Applied Siences private university
Applications of the Internet in Education (Training)
Training Institute:
Applied Siences private university
Emotional Entelligence (Training)
Training Institute:
Arab Bank
Comprehensive Credit /Credit Officer (Training)
Training Institute:
Institute of Banking Studies
Communication Skills (Training)
Training Institute:
Arab Bank
Excel (Training)
Training Institute:
Arab Bank
Anti corruption and anti bribery (Training)
Training Institute:
Arab Bank
AB plc Core KYC/ Know Your Client (Training)
Training Institute:
Arab Bank
Privacy and data protection (Certificate)
Date Attended:
November 2022
Introduction to Corporate social responsibility and ESG investing (Certificate)
Date Attended:
December 2022

Hobbies

  • Volunteer work, Hiking, fast walk, Marathons, Cycling, poetry
    -Most Active Volunteer ( Arab Bank – 2012,2013) -Universities poetry Competition (2004) -Member of ( Future Writers and Writers Union Association - 2006) -Member of Youth Committee at (Eibal Charitable Society - 2013,2015)