MUNYANEZA  ألبرت, Customer Care Officer

MUNYANEZA ألبرت

Customer Care Officer

King Faisal Hospital Rwanda

البلد
رواندا
التعليم
بكالوريوس, Social work and social administration
الخبرات
2 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 years, 9 أشهر

Customer Care Officer في King Faisal Hospital Rwanda
  • رواندا - Kigali
  • أشغل هذه الوظيفة منذ سبتمبر 2021

Greet all guests and assist them with check-in and check-out.
Respond to all guest questions and requests.
Answer and forward phone calls.
Manage guest bookings and reservations.
call center (in bound and out bound)

الخلفية التعليمية

بكالوريوس, Social work and social administration
  • في Africa Renewal University
  • أكتوبر 2021

Grade: Second upper class Activities & Societies: helping people to get services at school as class coordinator. School Name: African Management Institute

Specialties & Skills

Listening Skills
self motivation
Patience
Adaptability
Customer Care
Strong Time Management
Ability to Use Positive Language
Clear Communication Skills
Customer Service Agents Determined to Serve
Persuasive Speaking Skill
leadership

اللغات

الانجليزية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

HOSPITALITY AND TOURISM INDUSTRY (الشهادة)
تاريخ الدورة:
September 2022

الهوايات

  • football
    project management hospitality and tourism problem solving