مراد بشايره

• Manage, develop and enhance the corporate business intelligence “BI” applications and methodologies.
• Deploy, manage and enhance the corporate sales force systems CRM /SFA
• Accountable for managing, developing and executing digital marketing strategies, digital assets management, digital marketing compliance and copyright.
• Participate in developing effective sales force strategies (resource planning, TAP “territory action planning”, KAM “Key account management “KOL management, IMS analysis and sales force KPI’s
• Regular sales analysis, reports and dashboards to support the management and business stakeholders in the decision making process.
• Regular non-sales performance analysis reports and dashboards.
• Medical samples and promotional materials tracking and monitoring
• Deploy, manage and enhance sales force systems CRM /SFA
• Ensure the alignment of projects with the technology that provides maximum return of investment (ROI).
Review and analyse the effectiveness and efficiency of existing requirements-gathering processes, and develop strategies for enhancing or further leverage these processes.
• Participate in the IS annual budgeting and planning process for the assigned business units, and tracks IS spend for the Business unit.
• Track and report on IS project portfolio for the assigned business units.
Follow up and supervise the selection of appropriate solutions. Ensure that the functional requirements are fully met by the solution.
Develop and communicate IS changes and awareness programs.

•Implement and upgrade obsolete technologies at the world-class healthcare organization.
•Departmental direction and full design, implementation, support, training, administration, and business relationship management.
Regular sales analysis, reports and dashboards to support the management and business stakeholders in the decision making process.
• Regular non-sales performance analysis reports and dashboards.
• Medical samples and promotional materials tracking and monitoring
• Deploy, manage and enhance sales force systems CRM /SFA
• Ensure the alignment of projects with the technology that provides maximum return of investment (ROI).
• Review and analyze the effectiveness and efficiency of existing requirements-gathering processes, and develop strategies for enhancing or further leveraging these processes.
• Participate in the IS annual budgeting and planning process for the assigned business units, and tracks IS spend for the Business unit.
• Track and report on IS project portfolio for the assigned business units.
Follow up and supervise the selection of appropriate solutions. Ensure that the functional requirements are fully met by the solution.
Develop and communicate IS changes and awareness programs.
•Spearheaded transition from outdated organization-wide and departmental technologies to highly functional, streamlined, and cost-effective client-server technologies and business solutions that have dramatically improved efficiency, decreased expenses, and optimized data integrity and safety
•Gather and input into the forecasting process new business and commercial demands as well as changes in ongoing BAU. Review and assess infrastructure and applications capacity utilization across the area and ensure service quality so that it is continually improved through proactive working.

IT supervisor, Majid Al futaim group June 2006 -July 2007 • Supervising and coaching a team of 5 administrative & technical staff. • Responsible for hardware and software installation, maintenance and repair
• Performing routine audits of systems and software.
• To evaluate, test, advise, train and support I.T. related projects.
• Procurement of IT hardware, software and maintenance products & services.
• Writing documentation for ICT procedures, security and disaster recovery.
A Key Projects & Achievements:
• Microsoft Dynamics Navision ERP solution
• Carrefour hypermarket ICT infrastructure

• Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.
• Network administrator
•Managing pre-press operating