مراد حامد

• Work with stakeholders to define project direction, budget and deliverable
• Responsible functional project delivery
• Designing processes, procedures, policies, templates, Roles, Responsibilities and KPIs.
• Identify capability and capacity for electronic and physical resources
• Process automation, improvement and problems root analysis reports
• Ensure projects meet time, budget and quality goals
• Work with project teams and individuals to establish procedures, plans and practices that promote the adoption of appropriate solutions
• Managing sales and marketing communication to build vendors base

• Manage instructors’ activities and support of increasing revenue and students’ enrollment
• Effectively driving academy awareness, educational events and social media.
• Manage qualifying and quality assurance policy for clients
• Propose feasibility studies for Cisco academy grants program and follow up the execution, continuously monitor and ensure the success of client projects
• Offer and organize training for the following courses:
o CCNA
o Passport 21 (Entrepreneurship)
o ITIL v3
o Security+
o Health Information Systems
o Data analysis by Excel
• Working with major educational organizations, including:
o Ministry of Defense
o King Saud University
o Prince Sultan University
o King Faisal University
o Riyadh Schools

• Plan and execute Tier 2 partners’ enablement activities in Sales, marketing and Technical resources.
• Logistic, operation and forecast responsibility.
• Engaged in T2 daily operations to achieve revenue targets.
• Propose vertical partners’ business plan focusing on small and medium business.
• Monitor distributors commits, stocks, MBOs (Management business Objectives).
• Identifying and recruiting new resellers.
• Promote Cisco partners’ enablement tools utilization by increase resellers’ awareness of Channel programs and tools through regular visits and partners’ events.
• Provide feedback reports about tools and programs utilization to the promotion Council and channels Central team.

• Build and maintain relationships with key business accounts including partners and enterprise organizations
• Identify opportunity for sales expansion and recommend specific action plan to accomplish such potential
• Responsible for business and financial reports
• Projects negotiations
• During my work I build experience on the following solutions
o Microsoft solutions (Great Plains, CRM, SharePoint, Business intelligence, collaborative)
o Tailored consulting and training services