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Murali Chakravarthy, ASSOCIATE OPERATIONS MANAGER

Murali Chakravarthy

ASSOCIATE OPERATIONS MANAGER

COGIZANT TECHNOLOGY SOLUTIONS

Location
India - Chennai
Education
Bachelor's degree, MECHANICAL ENGINEERING
Experience
17 years, 0 Months

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Work Experience

Total years of experience :17 years, 0 Months

ASSOCIATE OPERATIONS MANAGER at COGIZANT TECHNOLOGY SOLUTIONS
  • India - Chennai
  • My current job since January 2013

Service Delivery / Customer Relationship Management /Team Management

IT ANALYST at TATA CONSULTANCY SERVICES
  • India - Chennai
  • June 2010 to January 2013

Service Manager - IT operations

SENIOR SUPPORT ENGINEER at CYBERNET SLASH SUPPORT
  • India - Chennai
  • January 2010 to May 2010

Production Application Support for WebEx Enterprise Users

TECHNICAL SUPPORT OFFICER at HCL TECHNOLOGIES
  • India - Chennai
  • April 2008 to November 2009

To Troubleshot Home DSL Internet & Network
Connectivity Issues for AT&T End Users

TECHNICAL SUPPORT OFFICER at SUTHERLAND GLOBAL SERVICES
  • India - Chennai
  • April 2007 to March 2008

To troubleshoot Hardware and Software Related Issues for Dell End Users

Education

Bachelor's degree, MECHANICAL ENGINEERING
  • at SCSVMV UNIVERSITY
  • April 2007

I completed my studies in mechanical engineering field.

High school or equivalent, Maths, Physics, Chemistry, Computer Science
  • at SVMHSS
  • March 2003

Specialties & Skills

Service Desk
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Service Operations
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Inform
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IT Service Management
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Clinical Management
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END USER SUPPORT
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ENTERPRISE SUPPORT
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TEAM MANAGEMENT
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SERVICE DELIVERY
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IT Production Support
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Languages

English
Expert
Tamil
Native Speaker
Telugu
Beginner

Training and Certifications

VMWARE VSphere Admin 6.0 (Training)
Training Institute:
VMWare
Duration:
60 hours